Position Location(s): May be based in the markets of Seattle, WA, Bothell, WA, La Conner, WA, Portland, OR, Woodburn, OR, Concord, CA, Rocklin, CA, or Sacramento, CA.

Travel: Up to 20% air travel and up to 20% ground travel

Astound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.

Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.

The Director of Sales contributes to Astound’s success by leading and developing strong residential outside sales teams across Washington, Oregon and California. This role is a critical component of the west region’s growth plan to deliver on revenue and net gains. This leader is responsible for ensuring the sales teams achieve new customer connect goals, monthly revenue targets and provides guidance/coaching for development across the direct sales channel.

A Day in the Life of the Director, Sales:

• Recruit, hire, develop and retain effective leaders and individual contributors.
• Execute plans to deliver customer growth, revenue and a superior customer experience.
• Create analytical reporting for data based decision making and standardize reports that illustrate sales team performance vs. targets.
• Analyze individual markets across the region to expand residential sales growth and continually evaluate territory deployment strategies based on market needs.
• Partner cross functionally to listen, collaborate and develop better business strategies.
• Establish innovative incentive programs and compensation plans to drive new acquisitions and deliver increased revenue.
• Regularly review process, policies and compensation plans to ensure effectiveness and consistency in operations.
• Develop commission and operational expense forecasts to measure cost per sale.
• Ensure regularity in performance management practices, instill regular coaching and field training support is provide for sales professionals.
• Implement quality control measurements that support long customer life cycles.
• Measure and manage portfolios, territories, budgeted headcount etc.
• Meet regularly with frontline teams, conduct skip level meetings and host quarterly all team meeting forums.
• Effectively communicates with direct reports, management, other business units, customers and support staff.
• Seek and develop positive relationships within the local communities to enhance the company’s branding image e.g. tabling events and Multi Family sponsorship opportunities etc.
• Understands and follows all company safety standards and practices. Understands and follows accident reporting procedures. Understands and follows applicable OSHA and National Electric Safety Code rules and regulations.
• Other duties as assigned

What You Bring to the Table:

• Minimum 7 years’ experience in management
• Knowledge and aptitude of telecommunications Direct Sales or other face to face sales.
• Proven record of delivering above expected performance from sales teams.
• Highly productive and prioritizes multiple tasks to maximize customer acquisition and retention.
• Effectively works and communicates with other workgroups.
• Facilitates a harmonious team environment.
• Recognizes the importance of quality in providing a competitive edge.
• Demonstrated competency in writing, proof-reading and creative production.
• Highly proficient using MS Office products: Word, Excel, PowerPoint. (Graphic programs a plus!)
• Valid driver’s license and satisfactory driving record as determined by the Company.

Education and Certifications:

• College degree or high school diploma; equivalent combination of education and sales experience

We're Proud to Offer a Comprehensive Benefits Package Including:

• Competitive compensation (see below for full comp details)
• Paid Time Off/Vacation: 80 hours per year and increases based on tenure with the organization (**PTO/Vacation is specific to our West region and could vary within other geographical regions)
• Paid Holidays: 7 days per year
• Paid Sick Leave based on state and local ordinance
• Insurance options including: medical, dental, vision, life and STD insurance
• 401k with employer match and immediate vesting
• Tuition reimbursement program
• Employee discount program
• Gas mileage reimbursement

Base Salary: The base salary range in CA and WA state for this position is $90,000- $120,000, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to {insert state} and may not be applicable to other locations.

Commissions at plan: Targeted commissions are $40,000 annually. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Our Mission Statement:

• Take care of our customers

• Take care of each other

• Do what we say we are going to do

• Have fun

EEO Statement

Astound Broadband is proud to be an Equal Opportunity Employer. We embrace, support, and thrive on each other’s differences to maximize the experience of our teammates and our community. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)