Desktop Support Technician - Junior Job at State of Rhode Island
Position: Desktop Support Technician – Junior
Location: Warwick , RI (Travel between Treasury/ERSRI sites in Warwick and Providence, when needed)
Duration: 6 Months Plus
Number of Hours Per Week: 35 Hours
Job Description
Requirements
- Must have strong skills in Microsoft products:
- Windows 10/11
- O365
- SCCM
- Dual monitor configurations
- Dell Laptops experience
- Azure Active Directory Endpoint Manager (Intune)
- Minor software application troubleshooting will be required.
- The ability to unpack hardware from boxes and set up equipment at users’ desks.
- Work across a broad range of technologies and liaise across multiple areas of the business to support incidents, problems and requests.
- Experience in Setting up Dual monitors on PC based systems.
Responsibilities
- The selected Desktop Technician will be working closely with the existing Technical Support staff and will interact with other team members.
- Answering IT requests via phone, email, or in person and explaining solutions in technical and non-technical terms.
- PC builds from pre-defined images or custom build.
- Deploying PC’s and printers to end users, along with migrating documents, settings and custom software that end users have installed.
- Provision new devices (PCs and iPhone) through Autopilot and Windows Endpoint Manager
- Provision of new Apps for Windows and IOS devices.
- Create or edit new Intune management policies.
- Configuring local or network printers for each end user.
Job Type: Contract
Pay: $25.00 - $28.00 per hour
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Providence, RI 02905: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Desktop support: 5 years (Preferred)
- SCCM: 5 years (Preferred)
- Azure Active Directory: 5 years (Preferred)
Work Location: In person
Please Note :
blog.nvalabs.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, blog.nvalabs.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.