Customer Service Representative - Champaign Job at Underground Printing

Underground Printing Champaign, IL 61820

Underground Printing (UGP’s) Mission Statement is to help bring customer communities to life through custom branded apparel & merchandise.

Underground has experienced rapid growth, ranking in the Inc 5000 fastest growing companies 5 years in a row. We produce all of our printed apparel in our Main factory in Michigan & with 170,000 SF of screen printing and embroidery production and over 250+ employees. We consistently rank in the top 10 largest screen printers by volume in the U.S. and are one of the fastest growing online clothing retailers.

We serve both B2C and B2B customers such as non profits, retailers, and Universities through our 26 store and office locations across the United States. Additionally we help brands and licensors sell online both through company branded and marketplace websites.

Position is an opportunity to start your career in sales management and you'll help your store make connections with the customers they see every day. Best of all, you'll be part of a team working to create a welcoming environment!

The position will have both marketing and management responsibilities including but not limited to:

  • Being the brand ambassador on campus and around the community!
  • Working in the store quoting customers, processing orders, managing customer communications and maintaining store design and appearance.
  • Working outside the store doing on-campus promotions, give-aways, flyering, assistance on customer meetings and marketing event set-up.
  • Researching community and university events for sales opportunities, compiling lists and contacting potential customers about custom apparel for their events.
  • Working independently at the store handling customers and phone calls while the manager is off-site.

This position is full-time (40 hours/week). Hours depend on the needs of business aligned with Retail tasks.

Ten days of paid time off and 7 paid holidays are given to all full-time Team Members, with the opportunity to earn raises, promotions and additional PTO. Full-time Team Members are also eligible to join our 401(k) Plan -- with employer 4% matching. All Team Members are eligible for a 40% discount, plus - you get to wear jeans & a T-shirt to work!

UGP offers Health, Dental, and Vision Insurance to all full-time Team Members! UGP offers a variety of different employer-contributed PPO Medical Insurance plan options to choose from through Priority Health, as well as Dental Insurance through Delta Dental and Vision Insurance through Eyemed. Additional paid benefits include medical & parental leave.

Requirements

  • Active campus involvement
  • Excellent marketing and communication skills.
  • Highly advanced organizational skills.
  • PC Proficient with experience with MS Office Suite, Gmail and Google documents, cloud computing sites, social networking via Facebook and microblogging with Twitter. Familiarity with Adobe Illustrator is a plus.
  • No prior management experience is necessary. However, sales and customer service experience is preferred.

IF INTERESTED FOLLOW THE LINK BELOW AND APPLY DIRECTLY ON OUR WEBSITE.

https://recruiting.paylocity.com/recruiting/jobs/Apply/1483770/A-1-Screenprinting-LLC-DBA-Underground-Printing/Customer-Service-Representative---Champaign

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • On-the-job training
  • Paid time off
  • Parental leave
  • Referral program
  • Vision insurance

Experience level:

  • 1 year

Shift:

  • 8 hour shift

Weekly day range:

  • Monday to Friday

Work setting:

  • In-person

Ability to commute/relocate:

  • Champaign, IL 61820: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location




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