Customer Service Professional/ISA Agent Job at Virginia Corbett Home Team @ RE/MAX Town & Country

Virginia Corbett Home Team @ RE/MAX Town & Country Yorktown Heights, NY 10598

One of the Hudson Valley’s top Real Estate teams, the Virginia Corbett Home Team, is looking for an energetic, out-going and gregarious Inside Sales Agent/Customer Service Professional for our Client Care Department. This is a salaried plus bonus opportunity.

The ideal candidate thrives in a fast moving sales environment and is happy speaking to consumers through the majority of the day. This position is a unique opportunity to join a dynamic, high-performance, results-oriented and growth-focused culture.

Perhaps most importantly, it is critical that the candidate possesses leadership potential and a drive to improve processes and policies in support of organizational goals to provide World Class service to our customers and agents. This role is a critical component of the organization’s mission, vision and core values. The team has created a culture that uniquely balances driven dedication to the shared vision, family-like comradery, and solid work-life balance. If YOU have a burning desire to be a part of one of Hudson Valley's fastest-growing and most innovative Real Estate teams, come GROW WITH US!

Responsibilities

The ideal candidate will

  • Thrive in a 100% call based customer service position focused on database conversion, appointment setting, relationship building, customer satisfaction, and client retention
  • Grow and lead a team of Customer Service professionals that make up the backbone of the organization
  • Be aggressive in generating results with key decision-makers each day.
  • Partner with field sales to execute meetings with new and existing clients
  • Report activity and results on a daily basis
  • Proactively improve performance through coaching and feedback provided by management.
  • Be a growth-oriented person open to new ideas and coaching
  • Embody the Vision and Culture of the organization
  • Have a Real Estate License or be willing to obtain one

Qualifications

  • Unstoppable mindset, coachable, resourceful, flexible, results-oriented, persuasive, assertive, honest, gregarious and outstanding verbal communicator.
  • Prior phone sales experience a plus
  • Commitment to World Class customer service
  • Experience growing and leading customer service teams

Compensation

Base plus bonus will fluctuate with performance, and a successful candidate will achieve $45,000 - $65,000 year one, with plenty of room for upside. This is a two year graduate program with advancement and increased compensation as you progress within the department or another area in the business.

About Virginia Corbett Home Team

VCHT is one of the fastest growing and successful teams in the Hudson Valley. We are proud to be the only team in the Hudson Valley personally endorsed by Barbara Corcoran. Our team is an innovative, fun and determined group committed to leading the way in the Real Estate industry.

Job Type: Full-time

Pay: $45,000.00 - $65,000.00 per year

Benefits:

  • On-the-job training
  • Paid time off

Experience level:

  • 1 year

Shift:

  • 8 hour shift

Weekly day range:

  • Monday to Friday

Work setting:

  • Hybrid remote

Ability to commute/relocate:

  • Yorktown Heights, NY 10598: Reliably commute or planning to relocate before starting work (Required)

Work Location: Hybrid remote in Yorktown Heights, NY 10598




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