Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with our customers, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with.
In the USA, we develop, market and produce a wide array of solutions from our 25 most innovative sites, based across the country. Stretch your skills, create and get inspiration from passionate colleagues. Every day, your energy, your thirst for knowledge, and your creativity will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

Process sales orders from receipt through to shipment for assigned customers or affiliates in line with Customer Care guidelines. Act as liaison between the customer, operations and sales team to ensure customers’ needs are met in the most efficient and cost-effective way. Located New York, NY.

Salary Range based on experience: 55K - 85K

In this position you will:

• Manage sales order process from receipt of order through to shipment for assigned customers and affiliates in line with Customer Care guidelines
• Provide support for assigned customers and affiliates to meet order requirements
• Day to day communication with customers, operations and sales
• Interpret and analyse client schedules and prioritise orders
• Resolve issues and handle customer complaints internally and externally
• Confirm pricing, inventory availability and provide ship date information
• Arrange transportation with forwarders or shipping/freight team, manage process for dealing with International orders including inspection and shipping documentation requirements where relevant
• Prepare Invoices, Debit and Credit notes, process notifications and Customer Returns
• Coordinate with relevant departments to ensure orders are dispatched / delivered on time and manage customer expectations
• Coordinate with planning on information relating to demand planning and stock positions
• Update and maintain accurate customer records, including customer specific information, contracts, labelling, packaging and stock requirements
• Provide coverage and support accounts for other team members as necessary

You?
Are you someone who wants to grow and shape your world? Do you thrive in a culture where you can express yourself in a creative team environment and where you can collaborate with teams who are as passionate as you are? Then come join us – and impact your world.

Fragrance & Beauty

At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives.
You work within an inspiring teamwork culture – where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Every essence of you enriches our world.
Diversity drives innovation and creates closer connections with our employees, customers and partners.
Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.