Compliance Operations Analyst Job at TDECU

TDECU Sugar Land, TX 77478

The Compliance Analyst is a highly experienced individual contributor reporting directly to the Director, Compliance. The Compliance Analyst is responsible for operational support of the Compliance Deposits Department; assists the Director, Compliance in developing, implementing, testing, and administering all aspects of TDECU’s Compliance Management Program to ensure compliance with all applicable state and federal laws and regulations with a focus on Deposit and Operations compliance. The Compliance Analyst is also responsible for the day-to-day organization and workflow of the Compliance Department and its projects, including status communication with internal and external partners, file maintenance, developing and communicating compliance metrics, reporting, and development and maintenance of departmental policies and procedures. The Compliance Analyst works with all business units affected by changing laws, regulations or policies and procedures to ensure that appropriate changes are implemented.

The Compliance Analyst partners with other areas of compliance as well as all business units throughout TDECU to develop and continuously enhance second line of defense compliance risk identification and assessment processes. Responsible for assisting with maintaining vast knowledge about the inventory of compliance risk controls and overall compliance risk levels throughout TDECU.

Job Description:

The Senior Deposit Compliance Analyst is a highly experienced individual contributor reporting directly to the Director, Compliance. The Senior Deposit Compliance Analyst is responsible for operational support of the Compliance Department; assists the Director, Compliance in developing, implementing, testing, and administering all aspects of TDECU’s Compliance Management Program to ensure compliance with all applicable state and federal laws and regulations with a focus on Deposit and Operations compliance. The Senior Deposit Compliance Analyst is also responsible for the day-to-day organization and workflow of the Compliance Department and its projects, including status communication with internal and external partners, file maintenance, developing and communicating compliance metrics, reporting, and development and maintenance of departmental policies and procedures. The Senior Deposit Compliance Analyst works with all business units affected by changing laws, regulations or policies and procedures to ensure that appropriate changes are implemented.

The Senior Deposit Compliance Analyst partners with other areas of compliance as well as all business units throughout TDECU to develop and continuously enhance second line of defense compliance risk identification and assessment processes. Responsible for assisting with maintaining vast knowledge about the inventory of compliance risk controls and overall compliance risk levels throughout TDECU.

  • Works closely with the Director, Compliance in the overall administration of deposit and operations compliance-related directives for TDECU
  • Performs assigned work that supports the development, implementation, maintenance, execution, and continual improvement of TDECU’s Compliance Management Program.
  • Works closely with TDECU’s Legal and Risk Management teams, retail branches and other business units to proactively identify, assess and remediate risk, with a focus on Deposit and Operations.
  • Maintains knowledge of all applicable banking laws, rules, and regulations.
  • Monitors new and pending legislation that impacts TDECU; assists affected business units in development of programs, policies, procedures, and training to implement related requirements and satisfy regulatory requirements; consults with the Legal team as needed.
  • Provides regular updates to business units impacted by regulatory changes and coordinates implementation plans or manages implementation projects as assigned. Surfaces risks, challenges, or gaps with the Director, Compliance and/or Line of Business owner.
  • Works collaboratively with business units to successfully implement any procedural changes resulting from testing and monitoring, observations, or findings. Proactively collects feedback to assess effectiveness of proposed changes.
  • Provides subject matter expertise and reviews new product and service offerings and all proposed marketing materials to ensure compliance with applicable laws and regulations, as needed.
  • Assists Director, Compliance in independent third party and regulatory audits.
  • Reviews and assesses the components of TDECU's policies, procedures, and practices, including evaluating management's responses to issues identified in audits, reviews, and examinations.
  • Periodically reviews deposit systems records and operations to identify violations and regulatory deficiencies; assist department heads with prompt correction of compliance violations or deficiencies identified during the ongoing monitoring and testing process.
  • Reviews, researches, and drafts responses to member regulatory complaints; analyzes and reports on trends.
  • Reviews and drafts compliance-related policies and procedures.
  • Drafts and/or reviews forms and consumer disclosures to ensure compliance with applicable law.
  • Supports TDECU’s Deposit and Operations areas by providing subject matter expertise; understands and evaluates business processes and related compliance controls development and implementation; reports findings to management.
  • Partners with Talent Services (HR) to develop and administer an effective compliance training program for employees and Board of Directors.
  • Assists with aggregating and analyzing data and providing periodic reports regarding Deposit, and Operations compliance.
  • Assists in testing of processes, controls, policies and procedures, or data sources utilized for managing risk to assess the effectiveness of the control environment in Deposits and Operations.
  • Manages special projects as assigned.
  • All other duties as needed or required.

Education: Bachelor’s degree or an equivalent combination of education and experience.

Licensure / Certifications: Certified Regulatory Compliance Manager (CRCM) or Credit Union Compliance Expert (CUCE) preferred.

Experience: 3-5 years progressive experience with financial institution compliance operations and processes. Previous experience in deposit compliance preferred.

Knowledge, Skills, and Abilities:

  • Strong working knowledge of the regulatory framework within which financial institutions operate, including but not limited to knowledge of: UDAAP, NCUA Regulations Part 707 (TISA), Regulation E (EFTA), overdraft protection program regulations and guidelines, Regulation CC (EFAA), Regulation P (GLBA), Fair Credit Reporting Act, and Garnishment of Accounts Containing Federal Benefit Payments.
  • Excellent verbal and written communication skills; able to convey complicated advice and information in an understandable and engaging manner.
  • Unquestioned integrity and excellent judgment.
  • Excellent planning and organizational skills, including the ability to work independently on projects of high complexity with limited supervision.
  • Ability to maintain confidentiality and instill trust within the organization.
  • Fast learner who thrives in a high-demand environment; works well under pressure.
  • Ability to handle conflicts with diplomacy.
  • Strong emotional intelligence.
  • Capable of working successfully as a leader, an individual contributor, and on teams including diverse sets of personalities and skill levels.
  • Ability to collaborate and work effectively across functions (including Legal, BSA, Talent Services (HR), Fraud, Internal Audit, Operations, Retail, and Risk Management) in a fast-paced, high-volume, high-pressure environment.
  • A business-focused, creative problem solver who is open to new ideas and new approaches.
  • Willingness to continually learn and stay current on trends in the financial services industry.
  • Strong working knowledge of Microsoft Office, Word, Excel, Power Point, and Westlaw.

Physical Demands and Work Environment:

  • While performing the essential duties of this position, an employee would frequently be required to stand, walk, and sit.
  • Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
  • The noise level in the work environment is usually moderate.

Hybrid General: On average, employees in this role report to a designated TDECU office location 1-2 days per week.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Texas Dow Employees Credit Union is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, color, physical or mental disability, religion, creed, national origin, citizenship status, ancestry, sex or gender (including gender identity, gender expression, status as a transgender or transsexual individual, pregnancy, childbirth, or related medical conditions), age (over 40), genetic information, past, current, or prospective service in the uniformed services, sexual orientation, political activity or affiliation and/or any other protected classes or characteristic protected under applicable federal, state, or local law. Consistent with the American Disabilities Act, applicants may request accommodations needed to participate in the application process.

Job Type: Full-time

Pay: $64,900.00 - $95,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

Experience:

  • Credit Union and/or Traditional Banking: 5 years (Required)
  • Regulatory Compliance: 5 years (Required)

License/Certification:

  • CRCM and/or CUCE certification (STRONGLY preferred) (Preferred)

Work Location: Hybrid remote in Sugar Land, TX 77478




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