At Strategio we put people first, while uplifting and representing all members of the technology community. You’ll be part of delivering major transformational change for fast-moving and high-performing enterprises.

We are building a community of Technologists, dedicated to the purpose of increasing diversity, equity and inclusion for underrepresented and underserved groups in Enterprise IT.

Only 28% of software engineering jobs are held by women. Only 5% of IT jobs are held by Black people and only 11% by LGBTQIA+. Traditional bootcamps charge high fees with no guarantee of job placement. Enterprise organizations spend time and money on hiring but often lack retention. There is a war on talent and corporations are being held accountable for hiring more underrepresented groups, but many struggle to attract and retain this talent.

We solve these problems by empowering and investing in diverse technology talent, in order to increase representation for all people, and to create higher-performing enterprise organizations. Through ‘Talent Creation as a Service’, we create an end-to-end pipeline of fresh, diverse talent for the industry.

How can you help to advance our mission?

We are looking for a Client Services Strategist to manage and build relationships with our clients. The ideal person will be responsible for ensuring our clients receive exceptional service, acting as a liaison between clients and Strategio, and resolving any issues or concerns that arise. In Client Services, you will be responsible for managing multiple client accounts, providing market knowledge and program information, maintaining up-to-date client records, and growing the account with returning business.

Responsibilities:

• Build and maintain relationships with clients by providing exceptional customer service
• Act as the primary point of contact for clients, responding to opportunities or concerns in a timely manner
• Develop a comprehensive understanding of our program and services to effectively assist clients
• Collaborate with internal teams to ensure successful delivery of Technologists and program success
• Manage and maintain accurate client records in our CRM system
• Identify opportunities to increase placement opportunities for Strategio Technologists with our existing clients

Your skills:

• Excellent communication, interpersonal, and customer service skills
• Passionate about working with a diverse group of people from a broad variety of cultures
• Ability to work independently and manage multiple enterprise accounts
• Exceptional problem-solving skills and ability to think critically
• Plus- Proficiency with Slack, CRM (HubSpot) systems and Google Workspace
• Plus- knowledge of the Enterprise Technology ecosystem and/or Financial Services Institutions
• Plus- previous experience in enterprise customer service, enterprise account management, enterprise sales, 360 recruitment, engagement management or enterprise consulting

What’s in it for you:

• Full-Time Salary
• Health/Dental/Vision benefits
• Unlimited Paid Vacation Days
• Work from Anywhere
• Flexible Working
• Highly inclusive culture, with more than 90% of our workforce coming from historically underrepresented backgrounds in Tech
• Clear Career Progression
• Company events, meetups, and wellness activities
• Opportunities to continuously learn and grow, you’ll learn new skills and technologies to ensure you stay at the forefront of Enterprise IT
• Speaking opportunities at major industry events

Why join Strategio:

At Strategio, we are committed to creating a diverse and inclusive work environment where everyone feels valued and respected. We work hard to create a culture of kindness, honesty, and respect, and we are dedicated to creating higher-performing organizations by addressing the lack of diversity in the workforce. Our innovative simulator program provides a unique opportunity for entry-level technologists to gain valuable experience and develop their skills in a supportive and challenging environment.

If you are passionate about technology and want to make a difference, we want to hear from you! Apply today and let's build a better future together.