Who we are
We are a social enterprise that partners with communities to transform society by honoring the humanity of people, reducing the impact of discriminatory mass incarceration, and empowering people to live safe, healthy, productive lives through inspiration, affirmation, and by overturning barriers.

For over 50 years, we have proudly serviced our clients with professionalism and empathy. We are a nationally recognized non-profit with 50+ locations across Washington State that provides a chance for change to over 3,000 people on any given day.

What you'll do
The Chief Program Officer (CPO) will serve as a critical member of the Pioneer Human Services (PHS) executive management team. In collaboration with the Chief Executive Officer (CEO), the CPO will articulate and implement the strategic vision of the organization in their areas of responsibility. The CPO will oversee a significant portfolio of programs and related services. They will evaluate the effectiveness of programs to provide ongoing feedback. They will help to promote and diversify funding through effective resource stewardship; raise the agency’s profile through external communications; provide mentoring, guidance, supervision, and professional development to all leadership staff; and enhance the structure of the organization by staying abreast of developments in all of the programs in which PHS operates and delivers to the communities in which we serve.

The CPO will oversee a program portfolio that includes: 1) housing, 2) inpatient / outpatient and stabilization services, 3) reentry, and 4) workforce development. The CPO will also engage the Board of Directors frequently under the direction of the CEO.

• Bachelor’s Degree
• At least 10 years in general social services in progressive leadership positions.
• At least 5 years of experience in a non-profit organization with specific responsibilities in program oversight / management.
• Demonstrated experience working with the justice-involved population.

• Master’s Degree in Social Work, Criminal Justice, Public Health, Law, Business, or related field

• Broad and progressive leadership experience in several different social services disciplines including case management, low income housing, health care, employment, adult education, juvenile, immigration, legal aid, foster care, vulnerable populations.
• Demonstrated employment program oversight
• Direct or ancillary lived experience with justice involvement, addiction, incarceration

• Employees regularly scheduled to work 24 hours or more a week are eligible to enroll in medical, dental, and flexible spending accounts the first of the month following date of hire.
• Full-time employees regularly scheduled for 30 hours per week or more are eligible for additional benefits, including life, AD&D, and disability coverage beginning the first of the month after 30 days of full-time employment.
• Childcare discounts through Kinside. Dependent Daycare flexible spending.
• Tuition assistance program: Pioneer pays 100% of a bachelor's degree tuition and 50% for graduate programs. Available for full-time status employees after 3 months of employment.
• Retirement plan: Pioneer contributes 3.5% of an employee's annual compensation into retirement plans. An additional 3.5% match is offered to those who contribute 6% on their own.
• Employee recognition programs: gift cards, additional time off, weekend getaways and more.
• Public transportation discount.
• Employee assistance program (EAP).