Change Management Administrator (SPSA Option 1 General) Job at State of Illinois
Agency: Department of Human Services
Posting ID: 10-02-23863
Opening Date: 03/02/23
Closing Date/Time: 03/15/2023
Salary: Anticipated Salary: $9,167 - $9,584 per month
Job Type: Salaried Full Time
County: Sangamon
Number of Vacancies: 1
Plan/BU: Subject to Term Appointment Provisions
****A RESUME IS REQUIRED FOR THIS JOB POSTING****
Please attach a DETAILED Resume/Curriculum Vitae (CV), a copy of your transcripts or diploma for all degrees earned, and a copy of any applicable professional licensures to the MY DOCUMENTS section of your application. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) before any offer can be extended. You WILL NOT be considered for the position if you attach a CMS100, CMS100b or any other document in lieu of a Resume or CV.
Position Overview
The Department of Human Services is seeking to hire an administrator to oversee Change Management for the Assistant Secretary of Operations in Springfield. This position works in coordination with agency senior management to analyze, monitor, and assess critical processes and activities affecting policy and organization; acts as representative of the Assistant Secretary on Department-wide projects and work teams to conceive, develop and implement procedures and practices to promote an improved and integrated network of services to persons served by the Department’s programs; coordinates, directs and participates in a variety of special projects, many of which are of a sensitive and/or highly confidential nature, as directed by the Assistant Secretary; participates in planning, policy and programming activities mandated by legislation, regulations and the Assistant Secretary; and provides technical advice, recommendations for program improvements, and policy development ideas while attending high level confidential meetings with senior management to discuss changes impacting the department and its processes statewide.
Job Responsibilities
- Serves as Change Management Administrator for the Department of Human Services (DHS).
- Works in coordination with agency senior management to analyze, monitor, and assess critical processes and activities affecting policy and organization.
- Acts as representative of the Assistant Secretary on Department-wide projects and work teams to conceive, develop and implement procedures and practices to promote an improved and integrated network of services to persons served by the Department’s programs.
- Coordinates, directs, and participates in a variety of special projects, many of which are of a sensitive and/or highly confidential nature, as directed by the Assistant Secretary.
- Participates in planning, policy and programming activities mandated by legislation, regulations, and the Assistant Secretary.
- Provides technical advice, recommendations for program improvements, and policy development ideas while attending high level confidential meetings with senior management to discuss changes impacting the department and its processes statewide.
- Performs other duties as assigned or required which are reasonably within the scope of duties enumerated above.
Minimum Qualifications
- Requires knowledge, skill, and mental development equivalent to successful completion of four (4) years college with significant course work in business or public administration.
- Requires prior experience equivalent to four (4) years of progressively responsible administrative experience in a public or private organization.
Preferred Qualifications (in priority order)
- Post-graduate training in the subjects of operational excellence/and or continuous improvement including, but not limited to, Toyota Production System, Six Sigma, Lean, Lean Six Sigma, ISO 9001, Malcolm Baldrige, or Total Quality Management.
- Three (3) years of professional experience meeting deadlines with strong attention to detail and the ability to utilize critical thinking skills while multi-tasking multiple projects.
- Three (3) years of experience successfully leading large scale operational excellence and/or continuous improvement projects.
- Bachelor’s degree with a major in business administration, public administration, or operations management.
- Three (3) years of professional experience communicating with both internal and external stakeholders, including leaders, cross-functional partners, and peers.
- Three (3) years of professional project management experience for a public or private organization.
Conditions of Employment
- Requires the ability to travel.
Work Hours: Mon - Fri, 8:30am - 5:00pm
Work Location: 100 South Grand Ave E Springfield, IL 62762
Assistant Secretary - Operations
Administration
Agency Contact: DHS.HiringUnit@Illinois.gov
Job Family: Administration/Management; Social Services
Revolving Door:
Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment during State employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (“OEIG”) or may be subject to a fine.
Term Appointment:
Candidates hired into a term position shall be appointed for a term of 4 years and are subject to a probationary period. The term may be renewed for successive four-year terms at the Director of the Department of Human Services’s discretion.
About the Agency
The Illinois Department of Human Services serves families in need across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.
As a State of Illinois Employee, you will receive a robust benefit package that includes the following:
- A Pension Program
- Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
- 3 Paid Personal Business Days annually
- 12 Paid Sick Days annually (Sick days carry over from year to year)
- 13 Paid Holidays annually, 14 on even numbered years
- Flexible Work Schedules (when available dependent upon position)
- 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
- 10 Weeks Paid Maternity/Paternity Leave
- Deferred Compensation Program - A supplemental retirement plan
- Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
- Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility
- 5% Salary Differential for Bilingual Positions
- Commuter Savings Program (Chicago only)
For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
- donotreply@SIL-P1.ns2cloud.com
- systems@SIL-P1.ns2cloud.com
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