Center Administrator

Central Coast Endoscopy Centers

San Luis Obispo and Templeton Locations

The Center Administrator is responsible for coordinating and directing activities of the Center according to accepted standards. Responsible for the fiscal activities of the center. Works collaboratively with Director of Nursing, the Senior Clinical Director, and Director of Operations to oversee the supervision and direction of nursing care, patient care, center scheduling, and billing according to the centers policies, procedures, and objectives. Responsible for management of all aspects of personnel, education of personnel, and administrative duties. Works closely with the Governing Board and center staff in coordinating patient and staff service functions.

QUALIFICATIONS:

• Associates and/or Bachelor’s degree required from an accredited college or university
• Master’s degree preferred
• At least five (5) years of healthcare-management experience
• At least one (1) year experience in an ASC
• CPR certification and/or ACLS-PALS certification (if applicable)
• Evidence of leadership qualities
• Strong ethical and moral character references
• Language skills adequate for high-level written, interpersonal, and telephone communication in American English
• Computer literacy

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Operations:

• Monitors FTE utilization and makes recommendations to promote cost-effective man-hour practices.
• Oversees the comprehensive and informative orientation programs for new employees in all areas.
• Directs and participates in Center committees, meetings, in-services, and activities.
• Provides input regarding short and long term goals of the Center.
• Ensures center is clean and facility is maintained per policy, accreditation, and regulatory compliance.
• Ensures equipment is clean, disinfected, sterile (as required), and operational at all times.
• Ensures continuing education for clinical staff members as needed/required.
• Monitors operational activities for effective and efficient management of daily operation
• Manages performance of services provided by contracted providers (e.g., pathology, radiology, housekeeping)
• Prepares or delegates staffing schedules in accordance with vacations, holidays, daily personnel assignments and duties according to experience and skill level to provide quality patient care.
• Ensures staff are cross-trained (as appropriate) to provide a productive and efficient work environment for all areas.
• Reviews daily time and attendance sheets and maintains attendance logs.
• Observes and evaluates the performance of all center personnel and works to continuously improve the quality of care and services.
• Counsels center personnel and makes recommendations for salary adjustments, promotions, and/or terminations.
• Evaluates suggestions, grievances, and processes to identify opportunities to improve performance and quality of care.
• Analyzes data from quality assurance performance-improvement program and prepares reports and action plans.
• Shares knowledge gained in continuing education with center personnel.
• Regular and predictable attendance.
• Attends all required education.
• Competent to create and review documents in Microsoft Word, Powerpoint, and Excel

Medical Staff

• Maintains open line of communication with Medical Director, Anesthesia Director, and QAPI Chairman.
• Oversees medical staff/allied health credentialing program.
• Coordinates with Medical Director ongoing and event related Peer Review Processes.
• Maintains confidentiality of medical staff/allied health credentialing files.

Regulatory

• Remains current on applicable state and federal laws, rules and regulations, and professional and accrediting-body standards.
• Submits required reports on a timely basis.
• Develops, interprets, and implements policies, procedures, regulations, programs, and recommended practices to meet requirements of regulatory and accrediting organizations.
• Reviews policies/procedures to ensure continued compliance with state, federal, and accrediting-body rules, regulations, and standards.

Quality Assurance and Performance Improvement (QAPI):

• Assists in the implementation and maintenance of the center’s adopted quality assessment, performance improvement program.
• Assists in the maintenance, education, and implementation of the centers policies and procedures to the Governing Board, the QAPI committee (as required) and the wider Healthcare team.
• Assists in the implementation and maintenance of the center’s adopted compliance program.
• Actively contributes to the QAPI process and identifies his or her own role and contributions.
• Ability to analyze data from performance improvement program, prepare reports, and develop action plans for presentation to the QAPI Committee.
• Serves on the Quality Assessment, Performance Improvement (QAPI) committee.

Safety

• Implements best practices and regulations adopted, to provide safety in the workplace.
• Monitors the Center’s physical environment and initiates methods for maintaining safety, comfort, cleanliness, and efficiencies.
• Monitors the care, cleaning, and required maintenance of equipment to maintain proper working conditions. Identifies and evaluates need for items relative to trends, center personnel requests, and positive patient outcomes.
• Works with the Safety Officer to resolve observed or suspected safety violations and hazards to ensure policy/procedure compliance.
• Submits information to licensed (as state required) healthcare risk manager, for preparation of risk management reports.
• Ensures OSHA regulations are met, clinical staff are educated, and supplies are readily available.

Maintenance and Materials Management

• Identifies need for new/different items, in regard to trends and center needs, within budget allowances, to promote cost effectiveness, and minimize waste.
• Promotes cost containment and efficient use of Center resources, utilizing Materials Management principals.
• Analyzes and makes recommendations for potential cost-effective improvements within the center.
• Ensures center is maintained to provide a comfortable and safe working environment
• Chairs or participates on designated committees.
• Ensures adequate inventory and manages new product/equipment implementation.
• Monitors and verifies required materials management documentation (i.e., purchase orders, invoices, delivery receipts etc.) are current and complete.
• Ensures appropriate purchasing practices are followed.

Marketing

• Assists with marketing plan in collaboration with management company and Governing Board.
• Maintains awareness of medical community and assesses new provider’s candidacy for medical staff membership.

Financial

• Monitors and analyzes monthly operating reports (MOR).
• Promotes cost containment and efficient use of Center resources.
• Assists in the development and implementation of capital and operating budgets.
• Submits reports on the Center’s fiscal, human, and material resource requirements.
• Conducts and analyzes cost benefit analysis to identify potential cost-effective improvements and make recommendations.
• Approves payroll submissions.
• Submits and monitors invoices for payment in the AP system.

Professional competence:

• Participates in continuing education and other learning experiences.
• Maintains membership in relevant professional organizations.
• Seeks new learning experiences by accepting challenging opportunities and responsibilities.
• Shares knowledge gained in continuing education with center personnel.

ESSENTIAL VALUES, CODES OF CONDUCT

• Demonstrates knowledge of and adheres to the Code of Conduct.
• Adheres to the Nursing Scope of Practice – for Registered Nurses only.
• Promotes patient safety and communicates concerns appropriately, following Chain of Command.
• Promotes patient and physician satisfaction.
• Follows all rules and regulations for PHI and HIPAA protections of patient information.
• Follows all policies and procedures, including, but not limited to, attendance, timeliness, and safeguarding confidential information.
• Reports incidents in a timely manner, in RL6.
• Detail oriented.
• Attitude that is caring, respectful, sensitive, tactful, compassionate, empathetic, and tolerant.
• Recognizes and defines problems, collects data, establishes facts, draws valid conclusions, and corrects errors.
• Ability to multi-task effectively and efficiently.
• Ability to effectively present information, respond to questions and professionally interact verbally and/or in writing with managers, co-workers, patients, and the general public.
• Ability to interpret a variety of instructions in a variety of forms and deal with abstract and concrete variables.
• Exhibits mental alertness for quality decision making and exercising good judgment.
• Works well with others – a team player.
• Exhibits high level of integrity.

MATHEMATICAL SKILLS:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, decimals, and percentages.

LANGUAGE SKILLS:

Ability to understand, read, write, and speak English, if bilingual Center, bilingual language is required. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to successfully write business correspondence. Ability to effectively present information, respond to questions, and professionally interact with managers, employees, clients, vendors, and the general public.

REASONING ABILITY:

Ability to recognize and define problems, collect data, establish facts, draw valid conclusions, and correct errors. Ability to understand and interpret financial data. Ability to interpret a variety of instructions and forms to understand abstract and concrete variables. Ability to think critically using inductive and deductive reasoning.

PHYSICAL DEMANDS:

• Ability to sit, stand and walk for long periods of time, i.e., 6-8 hours per day.
• Ability to exert maximum muscle force to lift, push, pull, or carry objects up to 50 pounds in weight.
• Ability to use abdominal and lower back muscles to support part of the body repeatedly or continuously without “giving out” or fatiguing.
• Ability to perform physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials, lift or transport patients, prepare medical procedure rooms, or set up patient care equipment.
• Ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
• Ability to keep or regain your body balance or stay upright.
• Ability to exert yourself physically over long periods of time without getting winded or out of breath.
• Ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.
• Specific vision abilities for close and distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT:

• Days and hours of work vary to meet patient or center needs
• The Center is a well-lit, ventilated and climate-controlled environment. The Center may require decreased lighting to meet patient care needs or procedure requirements, such as laser rooms and some OR/Procedure rooms.
• Ability to work with medical and office equipment, some of which will have moving parts.
• Noise level is usually quiet to moderate.
• May have exposure to blood and other potentially infectious body fluids and materials or toxic chemicals and cleaning solutions.
• Work in close proximity to patients and co-workers.

Job Type: Full-time

Pay: $120,000.00 - $140,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus pay
• Signing bonus

Ability to commute/relocate:

• San Luis Obispo, CA 93405: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft Office: 1 year (Preferred)
• Administrative experience: 1 year (Preferred)

Work Location: In person

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