Care Manager (RN) - Lend A Hand - Internal Medicine & Pediatrics Clinic Job at MaineHealth

MaineHealth Portland, ME 04102

The RN Care Manager is part of an interdisciplinary team providing complex care management to our most vulnerable community members. The team is embedded in the MMP Clinics located in Portland, a dynamic setting where you’ll work with a diverse population of patients as well as medical residents completing their clinical rotations.
Ideal candidates have prior experience in an outpatient setting, an interest in community health, and experience working with language interpreters. Multilingual candidates are encouraged to apply. This position is 5 days/week, weekdays only, typically 8am-4:30pm; currently this is a hybrid position with some remote work days (subject to change).
    Position Summary
      Position is responsible for providing interventions designed to ensure the coordination and continuity of care and services for at risk patients with complex chronic medical, social, +/ or behavioral or mental health illness over time.
    Required Minimum Knowledge, Skills, and Abilities (KSAs)
    • Education: Strong background in ambulatory care prevention, health promotion, condition management, case management and discharge planning.
    • License/Certifications: Current, unencumbered Maine RN license required. Current BLS certification.
    • Experience: Minimum of three years of direct clinical care required. Knowledge of Microsoft Office (Excel, Power Point, and Microsoft Word), Outlook (email), and internet familiarity is required. Knowledge of EPIC and/or other electronic medical record systems preferred.
    • Knowledge of nursing processes, health care systems, structure and functions and community resources. Knowledge of medical record documentation requirements and federal/state laws related to release of health care information.
    • Excellent communication, interpersonal and customer service skills.
    • Skill in accessing and evaluating the available resources to meet a patient’s needs.
    • Proficient computer skills with knowledge of EPIC or other related EMR.
    • Ability to communicate clearly and effectively in various manners with patients.
    • Ability to read & interpret physician’s orders and notes.
    • Ability to maintain a professional manner even under stressful situations.
    • Ability to maintain patient confidentiality.
Additional Information

MaineHealth was ranked one of America’s Best Large Employers in 2022 by Forbes!

MaineHealth is a not-for-profit integrated health system whose vision is, “Working together so our communities are the healthiest in America.” MaineHealth consists of nine local health systems, a comprehensive behavioral health care network, diagnostic services, home health agencies, and 1,700 employed clinicians working together through the MaineHealth Medical Group. With approximately 22,000 care team members, MaineHealth provides preventive care, diagnosis and treatment to 1.1 million residents in Maine and New Hampshire. Learn more about our system at mainehealth.org

At MaineHealth, we offer benefits that support an individual's needs for today and flexibility to plan for tomorrow. Our packages include health and dental insurances, paid parental leave, retirement program, generous paid time off, and much more! Our comprehensive array of benefits are competitive, affordable, and include choices that meet specific, but ever changing, needs.

With a career at any of the MaineHealth locations, you’ll be working with health care professionals that truly value the people around them – both within the walls of the organization and the neighborhoods that surround it. We are deeply invested in the well-being of our communities and care team members. We believe in fostering a work environment of strong commitment, compassionate caring and continuous improvement. Join us, and your abilities will be challenged and enhanced as you take your career to a new level.


Location: MaineHealth · MHMG Lend A Hand
Schedule: Full Time, Day Shift, 40



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