Are you looking for a rewarding career with a growing company?
Assist Health Group is looking for an energetic individual to join its scheduling call center team. This is a work from home/remote position

As a Call Center Supervisor, you will :
1) Be responsible to field incoming calls from new and existing customers. Answering their queries and providing the highest level of customer service.
2) Resolve escalated calls.
3) Coach and manage a team of call center agents to provide the highest level of customer service
4) Calculate and Report call center metrics to management

You would be a great fit if you have
1) Experience working in a call center environment
2) Experience training call center agents to provide a high level of customer service
3) Experience working in the healthcare field

About Assist Health Group and the position

The Assist Health Group helps thousands of uninsured individuals schedule their medical services like diagnostic imaging and labs affordably. As a part of our scheduling team, you will be directly helping our customers in their time of need. Come join us in our mission to change healthcare.

We believe that every employee should have a good work life balance and guaranteed hours. We have no overtime, nights and weekends and a paid time off policy as well as a fixed 40 hour schedule.

This is a full-time Remote/Work-From-Home position. You will be eligible for benefits, PTO and annual bonuses. Hours are Monday-Friday 8-5

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Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

COVID-19 considerations:
Work from home

Experience:

• Call center: 5 years (Preferred)
• Supervising: 2 years (Preferred)

Work Location: Remote

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