Call Center Specialist Job at Beltone Hearing Aid Center
Job description
*NEW TEAM MEMBER BONUS AVAILABLE – PLEASE INQUIRE
We are looking for a motivated, dynamic individual who is ready to work with the best!
America’s premier hearing care organization, Beltone, is seeking dependable and motivated Call Center Specialist (CCS). Working in a professional medical office setting, compensation will include an hourly wage along with performance-based bonuses. The average CCS earns over $48,000 per year.
Responsibilities:
- Generate Revenue by setting appointments
- Making outbound calling using a script
- Provide exceptional customer service
- Updating the patient’s information using a scheduling software
- Keeping detail and accurate records
- Reaching goals set by the company
- Additional administrative duties as assigned.
Qualifications:
- Present oneself with a professional, positive and friendly demeanor.
- Minimum of 1 years of call center experience
- Must be organized and able to multitask efficiently
- Excellent communication skills both in person and on the phone.
- Must be proficient in Microsoft office (Excel, Word)
- Above average Computer skills
- High School Diploma or equivalent required
- Must be able to sit for long periods of time
Compensation:
- Hourly wage along with performance-based bonus
- Benefits package including Medical, Dental, Life, PTO, and 401K (eligibility requirements apply).
Please no phone calls. Apply by sending resume to the email address provided.
Job Type: Full-time
Pay: $48,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Paid training
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus pay
- Commission pay
- Signing bonus
Experience:
- Call center: 1 year (Preferred)
- Customer service: 2 years (Preferred)
Work Location: One location
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