Business Development Center Representative Job at Labadie Auto Company

Labadie Auto Company Bay City, MI 48706

Labadie Company Summary:

Labadie Auto Company operates two dealerships in Bay City, Michigan, providing Cadillac, Buick, GMC and Toyota to the Great Lakes Bay Region. In addition to providing our customers with top-notch sales and service, we are also dedicated to helping others. We are proud supporters of local businesses and organizations including Bay Area Women’s Center, American Cancer Society, Salvation Army and Relay for Life.

Job Summary: As a Business Development Representative (BDR) responsibilities include coordinating all incoming requests made via telephone or online for the service department, making outbound calls to potential customers, booking appointments, and facilitating repair with the Service and Parts departments.

Pay: $13 to $15 an hour based on experience; With bonus potential hourly wage could range from $16 to $23.

Schedule: Full-time 40 hours; BDC office hours Monday through Thursday 8am-5pm and Friday 8am-6pm; Work schedule to be established with supervisor to ensure dealership needs are met; Flexibility to work outside dealership hours when needed.

Benefits:

  • Blue Cross Blue Shield medical insurance
  • Delta Dental
  • EyeMed Vision
  • Company paid life insurance on behalf of the employee through Principal
  • John Hancock 401k with a company match
  • Paid vacation time
  • Employee discount

Essential Job Functions:

  • Answering incoming phone calls and online inquiries.
  • Logging customer details and comments in our system.
  • Scheduling appointments and following up with any "no show" customers.
  • Maintaining thorough, up-to-date knowledge of our products.
  • Adhering to all company policies and procedures.
  • Maintaining contact with customers to ensure they are happy with our service.
  • Ensuring potential customers are aware of any promotions.
  • Maintain daily goals set by management.
  • Assisting with various other tasks at the dealership.


Requirements/Qualifications:

  • High School Diploma or GED required.
  • At least two years of past administration required.
  • Two years of customer service experience in a dealership preferred but not required.
  • Be at least 18 years of age.
  • Possess a valid driver's license.
  • Pass a drug screen.
  • Eligible to work in the United States.

Equal Employment Opportunity:

Labadie Auto Company is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Labadie Auto Company prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Labadie Auto Company conforms to the spirit as well as to the letter of all applicable laws and regulations.

https://www.labadiegm.com

https://www.labadietoyota.com




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