Benefits Administrator Job at Charleston Water System

Charleston Water System Charleston, SC

Our Mission: Support public health and protect the environment. Our Vision: Achieve excellence and exceed customer expectations.

103 ST. PHILIP STREET, CHAS SC 29403
JOB ANNOUNCEMENT NO: 23-031 (repost 22-144)

DATE: March 2, 2023

Position Title: Location: Status:

Benefits Administrator St. Philip Street Established Position,
Full-time

Salary Range: Grade: Department: Hours:
$60,881.60 ($29.27/hr.) – $94,390.40 ($45.38/hr.) 110 Human Resources 8:00 am – 5:00 pm

(Flexible)

NOTE: IF YOU PREVIOUSLY APPLIED FOR THE BENEFITS ADMINISTRATOR (22-144)
JOB ANNOUNCEMENT, YOU DO NOT NEED TO REAPPLY FOR THIS POSITION

APPLICATIONS ACCEPTED THROUGH SUNDAY, MARCH 19, 2022.

  • APPLY ONLINE: WWW.CHARLESTONWATER.COM

WE ARE AN EQUAL OPPORTUNITY EMPLOYER.

Position Summary:
Provides day to day administration of the comprehensive employee benefits program including such benefits as health and dental insurance, life insurance, disability insurance, state retirement, deferred compensation, wellness programs,
Family and Medical leave program, and other plans/programs as the company deems appropriate.

Essential Functions:

  • Performs day-to-day benefits administration activities including, but not limited to new enrollments, status changes, terminations, regulatory compliance, etc. Coordinates such actions with vendors and third party administrators.
  • Administers the COBRA and Retiree Insurance programs. Coordinates such actions with vendors and third party administrators.
  • Administers associate disability and leaves of absence programs, including Family and Medical Leave.
  • Acts as a customer service consultant researching, resolving, and responding to associate questions and concerns regarding benefits. Refers escalated issues to HR management when appropriate.
  • Ensures compliance benefit plan requirements and federal and state laws as they pertain to benefits, e.g., HIPAA,

COBRA, Section 125 plan, etc.

  • Assists with group presentations explaining details of specified benefit programs for new hire orientation along with other educational initiatives.
  • Verifies the calculation of the monthly premium statements for all group insurance policies and maintains statistical data relative to premiums, claims, and costs. Processes invoices for payment. Resolves administrative problems with the carrier representatives and/or benefits consultant.
  • Coordinates and participates in annual open enrollment.
  • Develops and implements wellness initiatives and benefits and wellness fairs.
  • Develops benefit procedures and standard operating instructions (SOIs).
  • Makes recommendations for process improvements to continuously improve efficiency and customer service.
  • Provide support to Assistant HR Director and HR Director special projects, including annual benefit statement production, performing research and other tasks as needed.
  • Assist HR Management in obtaining statistics and information in renewal process of any health, life, disability or other plans that benefit the company
  • Makes recommendations for changes to benefits offerings
  • Implements approved new plans and changes by preparing announcement materials, booklets and other media for communicating new plans to associates.
  • Maintains appropriate records and compiles various reports as requested.

Position: Benefits Administrator Job No. 23-031 DATE: March 2, 2023 Page 1 of 3

Our Mission: Support public health and protect the environment. Our Vision: Achieve excellence and exceed customer expectations.

103 ST. PHILIP STREET, CHAS SC 29403

JOB ANNOUNCEMENT NO: 23-031 (repost 22-144)
DATE: March 2, 2023

  • May be required to work during emergency conditions.
  • Regular attendance is required.
  • Job performance must conform to all CWS policies and procedures.
  • Specific knowledge of CWS Environmental Management System Policy and Procedures.

Additional Duties

  • Performs other related duties as assigned.

Physical Requirements, Activities, and Working Conditions

  • Ability to effectively communicate in writing and verbally to include comprehension of complex oral and written instruction.
  • Frequent sedentary work with extended sitting required. Occasionally positions self to exert up to 20 lbs. of force to lift and transport objects. Objects greater than 50 lbs. require a two-person operation.
  • Ability to visually observe and comprehend computer/terminal screens, reports, and correspondence for data input and filing.
  • Constantly operates a computer and other office productivity machinery such as but not limited to a telephone, calculator, fax, copier and calculator.
  • Must be able to wear Personnel Protective Equipment (PPE) as defined in the Job Safety Analysis (JSA) to perform the required essential functions.

Education and/or Experience

  • Bachelor’s Degree in Human Resources, Business Administration or related field and two (2) years’ experience in

HR, preferably benefits, or an equivalent combination of education and related experience to equal (8) years.

  • Excellent communication and organizational skills.
  • Creative ability, writing proficiency, visual graphics and design ability.
  • Knowledge of Federal and State laws and regulations pertaining to benefits and leave.
  • Knowledge of principles and practices of HR and benefits administration.
  • Prior work record indicating dependability and conscientiousness.

Licenses, Certifications, Registrations

  • Professional SHRM or HRCI Certification such as SHRM-CP or PHR, preferred.

Training Needs:

  • OSHA and Departmental safety training as required.
  • Skills Based Training.
  • Standard Operating Instruction (SOI) per department requirements.
  • ISO 14001 standards for department and company.
  • See Department Competency and Training Matrix for this position.

Potential Career Path:
ELIGIBILITY FOR PROMOTION TO VARIOUS POSITIONS THROUGHOUT THE COMMISSION DEPENDS UPON INDIVIDUAL
QUALIFICATIONS, AND NOTED JOB PROGRESSIONS ARE NO GUARANTEE OF CAREER PATH TO THESE OR ANY OTHER JOB(S)
AT THE COMMISSION.

  • Assistant Director of Human Resources
  • Director of Human Resources

Computer Skills: Advanced Decision-making Authority: Complex (Exempt)
To perform this job successfully, an individual should have a Decision making authority requires the ability to define problems, thorough knowledge of Microsoft Windows, Outlook, Excel and Word collect data, establish facts, draw valid conclusions and make or similar software , i.e. Mainframe System Program, CMMS, other recommendations. Has a thorough knowledge of policies, procedures specialized software. and past practices and makes non-routine decisions based on this knowledge. The decisions affect other divisions in the organization

Position: Benefits Administrator Job No. 23-031 DATE: March 2, 2023 Page 2 of 3

Our Mission: Support public health and protect the environment. Our Vision: Achieve excellence and exceed customer expectations.

103 ST. PHILIP STREET, CHAS SC 29403

JOB ANNOUNCEMENT NO: 23-031 (repost 22-144)
DATE: March 2, 2023 and/or the general public and impact the operations of the division and organization. Occasional decisions may be reviewed at a higher level.

Mathematical Skills: Advanced Reasoning Ability: Professional
Ability to apply concepts of advanced algebra, statistics and Ability to apply principles of logical thinking and to solve a wide range geometry to practical and abstract situations. Ability to develop and of intellectual and practical problems where only limited information analyze budgets, complex spreadsheets, financial analyses, etc. may exist.
Ability to calculate statistics, trends and make projections.

Supervisory Responsibilities: Functional Language Skills: Professional
This job functionally supervises assigned employees usually in the Ability to comprehend abstract instructions. Ability to read and absence of the regular supervisor. Carries out supervisory analyze complex periodicals and journals, financial reports, and responsibilities in accordance with the organization's policies and government regulations. Ability to write general reports, applicable laws. Responsibilities include leading and directing the correspondence, procedure manuals, and articles for publication. workers in their daily assignments; addressing complaints and Ability to effectively present information to top management, The resolving problems; and reporting heightened problems or situations Commissioners, and the general public. Ability to respond to common to management. inquiries or complaints from the general public.

Safety Sensitive Position: No Environmental Sensitive Position: No

NOTE: THE COMMISSION RESERVES THE RIGHT TO MODIFY, INTERPRET, OR APPLY THIS JOB DESCRIPTION IN ANY WAY THE
CWS DESIRES. THIS JOB DESCRIPTION IN NO WAY IMPLIES THAT THESE ARE THE ONLY DUTIES, INCLUDING ESSENTIAL
DUTIES, TO BE PERFORMED BY THE EMPLOYEE OCCUPYING THIS POSITION. THIS JOB DESCRIPTION IS NOT AN EMPLOYMENT
CONTRACT, IMPLIED OR OTHERWISE. THE EMPLOYMENT RELATIONSHIP REMAINS "AT WILL." THE AFOREMENTIONED JOB
REQUIREMENTS MAY BE CHANGED BY THE COMMISSION TO COMPLY WITH APPLICABLE FEDERAL OR STATE LAW.

Position: Benefits Administrator Job No. 23-031 DATE: March 2, 2023 Page 3 of 3

Job Type: Full-time

Pay: $29.27 - $45.38 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Referral program
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No nights
  • No weekends

Work Location: In person




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