Job Description:

Role Summary/Purpose:

The AVP, Credit Analytics and Reporting will develop and execute analysis and reporting of our credit performance. The analyst will acquire a strong understanding of credit management concepts and skills in one or multiple data visualization tools.. This role will work closely across multiple functions and disciplines including credit strategy, portfolio management, loss forecasting, collections, and finance to quantify various credit metrics. This analyst will be a subject matter expert in using account level data elements for data analytics, portfolio insights, performance monitoring and measuring impact of strategy changes.

We’re proud to offer you choice and flexibility. You have the option to be remote, and work from home, or come into one of our offices. You may be occasionally requested to commute to our nearest office for in person engagement activities such as team meetings, training and culture events.

Essential Responsibilities:

• Monitor and report client credit portfolio performance including acquisition and account management metrics. Alert business to any breaches while working closely with credit strategy and portfolio credit managers to understand strategy and portfolio changes causing changes in performance

• Collaborate with cross functional teams in the development of analytic reporting including enhancement to meet business needs

• Utilize data analytics tools, such as SAS, to source and structure data for effective data analysis

• Utilize current data visualization tools to create portfolio performance that can be utilized to drill down into key portfolio drivers

• Utilize insights and findings to drive business improvements that have an impact on credit strategies and performance

• Elevate everyday by simplifying and looking for ways to enhance and automate processes using available technology or exploring new tools

• Perform other duties and/or special projects as assigned

Qualifications/Requirements:

• Bachelor’s degree and minimum of 2 years of experience in analytics or in lieu of a degree 8 years of experience in retail, business, or private label credit

• 2+ years of experience in Credit, Collections, Risk, Finance, or other Data Analytics role

• 2+ year experience with SAS, SQL, or Python programming language experience

• 1+ year experience with Tableau, SAS Visual Analytics, or similar tool

Desired Characteristics:

• Demonstrated creativity, problem solving, and critical thinking skills

• Ability to draw conclusions and provide insights from analyzing data

• Ability to multitask and perform in a fast-paced environment

• Experience with account level database such as RDG, CDCI, CLBP2 database

• Experience working with cross-functional teams, particularly with credit/risk/finance, with positive collaborative and team management style

• Familiarity with data lake technologies and programming languages (Hadoop, Python, Hive, etc.) a plus

• Advanced Excel skills

• Master's Degree desired

• Project management skills

• Hyperion experience

Grade/Level: 10

The salary range for this position is 65,000.00 - 130,000.00 USD Annual

Salaries are adjusted according to market in CA and Metro NY and some positions are bonus eligible.

Eligibility Requirements:

• You must be 18 years or older

• You must have a high school diploma or equivalent

• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 24 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Our Commitment:

When you join us, you’ll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard—but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we’re building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+, with more than 60% of our workforce engaged, you’ll find community to connect with an opportunity to go beyond your passions.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time

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