Automotive Service Director - Lexus of Colorado Springs Job at Baxter Auto Group

Baxter Auto Group Colorado Springs, CO 80905

**Tremendous growth is on the horizon for Lexus of Colorado Springs, and our next Automotive Service Director will lead our team into this new era!**

*Relocation assistance is negotiable for the right candidate!*

At Lexus of Colorado Springs, a Baxter Auto dealership, we are challenging the norm when it comes to both the car buying process and the employee experience. As a Lexus of Colorado Springs teammate, you are part of a growing company that strives for an inclusive culture: which is why we need you!

We value individuals who:

  • Make it matter through being a caring team member.
  • Are authentic and communicate with transparency and kindness.
  • Welcome differences by seeking, listening, and learning from diverse perspectives.

At Lexus of Colorado Springs, we encourage and support career development, job opportunities across multiple professions, an inclusive culture where everyone is a leader (from entry level up to general management), encouragement to be your authentic self, and an almost obsessive focus on the employee and guest experience. Combine that with market-leading benefits offerings and opportunities across multiple states, and we think you’ll agree that you belong at Lexus of Colorado Springs!

Your Well-Being:

  • Competitive Pay: $130K Annually
  • Relocation assistance is negotiable for the right candidate!
  • Comprehensive Benefits Offerings: Market-leading medical plans including PPO, HSA, and FSA options; Multiple Dental (includes orthodontics) and Vision plans; Varying Vacation and Sick Leave available Day 1; 4 Week-Paid Parental Leave available Day 1; 401(k) Match with 100% vesting after 1 year and immediate eligibility at age 18; Short- and Long-Term Disability options; Accident and Critical Illness Plans; Basic Life, Pet, Legal, & Identity Insurance
  • Flexible Work Schedule!
  • Training and Development Opportunities for All Employees
  • Extensive Employee Discounts: Vehicle purchases, parts, service, hotels, travel, and more!
  • Education Assistance: General and specialized technical automotive degrees
  • Eight Paid Holidays: New Year’s Day, Memorial Day, Juneteenth, 4th of July, Labor Day, Thanksgiving, Christmas Eve, & Christmas Day

Your Purpose as an Automotive Service Director:

  • Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met.
  • Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers.
  • Assisting with or performing administrative tasks, such as managing and updating invoices, processing new orders, and tracking inventory.
  • Setting up and maintaining a service desk and evaluating its efficiency.
  • Resolving service desk problems and improving service methods to increase the service desk's productivity and customer service.
  • Monitoring department issues and client complaints to create methods to lessen recurring issues.
  • Maintaining strong relationships with manufacturers, dealers, and sales representatives.
  • Helping to train new employees in company procedures.

Key Mindsets and Skillsets:

  • Strong automotive industry knowledge including best practices and modern approaches to service management.
  • Well-established leadership experience with a dynamic approach in continually developing a strong, growth-minded automotive service team.
  • A team-first perspective and a win together attitude.
  • An innate desire to help others in all ways possible.
  • Dedicated to creating meaningful outcomes in everything you do.
  • Welcomes difference by seeking, listening, and learning from diverse perspectives.
  • Authentically communicates with transparency, empathy, and kindness.
  • Forever curious and motivated by a passion for continuous improvement.

Baxter Auto Group

Baxter Auto Group is one of the nation's leading automotive retail groups, serving the communities of Omaha and Lincoln, Nebraska; Kansas City, Kansas; and Colorado Springs, Colorado. The company operates 19 dealerships and represents nine of the nation's top automotive brands, including Ford, Lexus, Toyota, Audi, Volkswagen, Honda, Subaru, Mercedes-Benz, and Infiniti. Baxter Auto believes its exceptional employees truly distinguish the company in the marketplace. It continually invests in maintaining a remarkable employee experience, including industry-leading benefits, a flexible work-life balance, and an experience centered around four key pillars: purpose, growth, well-being, and belonging.

Employment with Baxter is contingent upon applicants’ successful completion of the background check process and drug screening test. Baxter embraces diversity and equal employment opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Baxter is an equal opportunity employer and does not discriminate on the basis of race, religion, national origin, sex, gender, gender identity, sexual orientation, marital status, protected veteran status, disability, age, or other legally protected status. In addition, Baxter will provide reasonable accommodations for qualified individuals with disabilities. If you are unable or limited in your ability to submit an application because of a disability, please contact us at (531) 365-3165, option #1 to request an accommodation.

Job Type: Full-time

Pay: From $130,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Relocation assistance
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

Work Location: In person




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