Hillside Memorial Park and Mortuary is currently seeking an Advance Planning Associate to join the Hillside team in Los Angeles, California. This role performs a variety of clerical and administrative duties in support of the Advance Planning Manager and a team of Family Service Advisors. This includes but is not limited to ordering and processing all related memorial marker paperwork, processing and printing customer survey letters, CRM software administration, call source monitoring and reporting, monitoring website email inbox to promptly assign inquiries to Family Service Advisors, meeting scheduling and other duties as assigned. The Advance Planning Associate also works closely with other Hillside staff and external resources, such as vendors. This position may spend time outside in the park marking locations and taking photographs. Additional responsibilities include but are not limited to telephone coverage, word-processing and other duties as assigned. This is not a sales position.

The following is also required:

- Excellent verbal and written communication skills.

- 3-5 years of administrative support experience.

- Ability to accurately type 60 wpm.

- Intermediate to advanced computer skills in the use of Microsoft Office applications including Word, Excel, Outlook and PowerPoint.

- Strong ability to exercise sound judgment.

- Strong ability to evaluate and appropriately address privacy and confidentiality.

- Demonstrated ability to plan, organize, and prioritize multiple tasks. Must be able to switch gears quickly.

- Demonstrated ability to act with a high degree of initiative.

- Ability to work independently as well as part of a team.

- Strong problem-solving skills.

- Strong accuracy and attention to detail.

- Positive and professional attitude and demeanor.

Full training and a competitive benefit package is provided.

Hillside Memorial Park and Mortuary has been serving the Jewish community for more than 75 years. Hillside provides a means to honor and remember loved ones in beauty, tranquility, and the comfort of Jewish traditions.

Job Type: Full-time

Pay: $26.44 - $31.25 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Physical setting:

• Office

Schedule:

• 8 hour shift
• Day shift

Ability to commute/relocate:

• Los Angeles, CA 90045: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft Excel: 1 year (Preferred)

Work Location: One location

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