Ban-Koe Systems is an established building automation systems and Human Resources software provider that is growing and has a great opportunity for someone who enjoys being involved in many aspects of a small business and is comfortable working independently. Ban-Koe designs and markets Human Resources software and fire alarm, door access, CCTV, and intercom systems.

Must be available to work Monday through Friday, 8:00am to 5:00pm.

POSITION PURPOSE:
This position is responsible for increasing sales and profits by collecting receivables while preserving our relationship with our customers. This position will maintain accurate systems for payment applications and contribute ideas for improved reporting and control of accounts receivable.

PRINCIPAL ACCOUNTABILITIES:

• Continually review existing accounts to ensure proper terms and limits.
• Follow up on problem accounts and monitor payments.
• Research and resolve payment discrepancies.
• Set up and maintain schedule of collection calls.
• Call on past due invoices while ensuring customer retention.
• Work with customer service to release orders or communicate issues in a timely manner.
• Communicate difficult collection issues to department manager.
• Adhere to all company standards and policies.
• Maintain a clean and orderly work area.
• Conduct himself/herself in a professional manner in accordance with company guidelines.
• Other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Excellent customer service skills.
• Honesty, integrity, attention to detail, confidentiality and trustworthiness.
• Strong organizational skills to manage multiple tasks with attention to detail.
• Effective communication, interpersonal, and organizational skills.
• Tenacity in overcoming obstacles while maintaining productive and positive working relationships.
• Ability to execute in a rapidly changing fast paced environment that requires strong team work.
• Proficiency with Microsoft Office applications and the capacity to learn new systems.

EDUCATION AND EXPERIENCE:
Required:

• 2 years’ experience in commercial collections

Preferred:

• Experience in account reconciliation
• Customer service experience

Job Type: Full-time

Pay: Up to $50,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Parental leave
• Vision insurance

Physical setting:

• Office

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Application Question(s):

• What are your expectations for starting salary?
• What have you not been finding in recent employment that you hope to find with this position?
• Are you able to work Monday - Friday, 8am - 5pm? If not, what shift are you looking for?

Work Location: In person

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