Account Manager – Credit & Structured Products

Alter Domus is currently seeking a new Account Manager to join our Credit & Structured Products teams in our Chicago, Boston or Carmel, IN offices.

JOB DESCRIPTION:

• Expert in end-to-end business line process. Ability to communicate process to internal and external parties.
• Provide strategic direction of business unit and initiatives. Work with Director and Managing Director to move forward.
• Take full ownership of client deliverables, delegation of duties while ensuring team members are taking appropriate ownership and executing tasks.
• Ensure timeframes and deliverables agreed with Client and Trustee are met.
• Perform active relationship management role and manage issues as they arise objectively and directly with the client for resolution.
• Proactively expand client relationships by recognizing their needs and understanding Alter Domus suite of services.
• Ensure exceptions are cleared and procedures and regulations are followed.
• Ensure cash reconciliation is sent to the client.
• Review and approve daily reporting.
• Ensure input and review occur and trades are input in a timely fashion.
• Manage P&L of team. Be efficient in use of headcount.
• Ownership of process improvement and final delivery of solutions.
• Conduct regular workflow reviews with staff to ensure optimal execution.
• Mastery of internal workflows, processes, and management of deadlines.
• Understand other business unit functions within Debt Capital Markets and how it impacts the team.
• Assist with new client onboarding.
• Take on full invoice process from request to client delivery.
• Subject Matter Expert at Alter Domus on client engagements.
• Assume responsibility for training and development of all C&SP staff.
• Coach, mentor, and support team through all aspects of assignments.
• Ensure training and development of staff is appropriate and consistent.
• Lead, develop and mentor career path of team members.
• Apply experience and understanding of market and best practices when managing transactions and communicating with other parties involved.
• Champion Alter Domus brand.

YOUR PROFILE:

• Bachelor’s degree in finance, accounting, business, or economics preferred
• 5+ years of experience within a business or finance-related capacity.
• Basic knowledge of loan operations, commercial mortgage lending, or loan securitization with product knowledge and/or customer service experience.
• Experience in direct management and training of team members preferred.
• Ability to independently research and resolve problems.
• Responsive, friendly, professional, highly organized, and superb communication.
• Solid Microsoft Excel experience.
• Knowledge or familiarity with Bloomberg, performance systems, and other loan research and analysis tools a plus.
• Exceptional attention to detail and able to thrive within a high-volume data-entry environment with both proficiency and accuracy; and
• Demonstrated willingness to work within a deadline-driven environment.

ABOUT US:

We are Alter Domus. Our name means “The Other House” and we’re a world leading provider of integrated solutions for the alternative investment industry. We believe in being different. Here, you progress on merit, not who you know. You speak openly, whoever you’re speaking to. And it’s your freedom to decide which cutting-edge kind of finance professional you want to be. Join more than 4,100 fund administration, accounting, tax, loan administration and legal experts worldwide and take pride in being alternative.

Alter Domus clients include the world’s leading asset managers, lenders and asset owners. We’re specialists who use the most innovative technologies to create unparalleled solutions for the private equity, real assets and debt capital markets sectors. This is where standout talent advances what’s possible in fund administration, corporate services, depositary services, transfer pricing, domiciliation, management company services, loan administration, agency services, trade settlement and CLO manager services.

WHAT WE OFFER:

Alter Domus provides a sophisticated, diverse, and global work environment with prominent clients. We will take your ambitions and talents to the next level while giving you the resources and support you need to succeed.

Here are some of the benefits we provide:

• 401(k) savings plan with 100% employer match up to 6%
• Flexible paid time off from 27-35 days paid off per year, depending on your level
• 11 paid holidays
• Paid birthday off
• Generous parental leave for both parents
• Health care coverage for as little as $25 per month
• Flexible Hybrid working environment
• Comprehensive training through our acADemy training program
• Dedicated people manager and coach focused on your career
• As well as many more…

For more information, please visit: careers.alterdomus.com.

Alter Domus is an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

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