PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Implement Workforce Management departmental policies and procedures as directed by the Workforce Management Director.
• Provides input into the strategic plan consistent with the strategic vision of the division.
• Provides input and direction into the development and monitoring of business plans, fiscal budgets, and department operations to produce both short and long-term profitability.
• Manage Human Resources responsibilities for the assigned department to include: hiring, training, coaching, and creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect, and employee satisfaction.
• Develop and implement department goals for the entire property in regard to FTE’s, vacation quotas, and scheduling.
• Performs special ad-hoc reports working with senior management and auditing Virtual Roster/Kronos for cost savings opportunities.
• Develop and coordinate standardized processes and policies for every department.
• Analyze staffing data provided by the department and Finance and make recommendations to senior management.
• Adjust staffing needs based on special events, large party reservations, and table games/slot tournaments while maintaining compliance with scheduling to include departments covered by collective bargaining agreements.
• Ensuring the timeliness of schedule creation and delivery to the standards as set out by the Director/Manager and expectations of the business unit.
• Work with complex department heads to adjust staffing models and approve schedule changes independently as necessary.
• Actively advise and provide guidance to the business units around scheduling, labor management and leave management.
• Act as the Director in their absence.

MINIMUM REQUIREMENTS:

• Bachelor’s degree in a related field, or equivalent experience
• Two (2) years of related experience

PREFERRED:

• Graduate degree in any of the following areas: IT/MIS, Economics, Finance, Mathematics, Business Administration • Property Financial Planning experience
• Familiarity with Labor metrics, planning, and regulations

KNOWLEDGE, SKILLS, AND ABILITIES:

• Strong understanding of statistical analysis
• Highly advanced skill level in MS Excel
• Aptitude for learning new software and adopting of new technology
• Highly detail-oriented
• Experience with process improvement
• Excellent communication and customer service skills
• Interpersonal skills to effectively communicate with all business contacts.
• Ability to effectively communicate in English, in both oral and written forms.