Worker Retraining Transitions Coordinator

Salary: $65,479 - $70,399

Classification: Administrative Exempt

Reports to: Dean of Workforce & Economic Development

Olympic College is seeking to hire a full-time exempt Worker Retraining Transitions Coordinator. The Worker Retraining program Transitions Coordinator is responsible for determining the eligibility of and providing educational planning assistance to Workforce Development (WFD) and Professional-Technical students in the Worker Retraining and other WFD Commissioner-approved training programs. The Transitions Coordinator is responsible for providing educational and career planning assistance to Workforce Development students, as well as having secondary responsibility for coordinating services with the Advising and Counseling Center at Olympic College. In addition, the Transitions Coordinator will enhance the successful performance, retention, completion, and placement of Workforce Development students. The Transitions Coordinator also collects, reports, and reconciles student data, financial data, and other compliance items for Olympic College departments and SBCTC programs. The Transitions Coordinator works in collaboration with both internal stakeholders and external partners toward the goal of effectively meeting the program performance goals and outcomes of the Worker Retraining Program. The position will also support department and campus-wide workload requirements.

Student Facing

• Conduct outreach, recruit students, interact with project participants, market programs, and promote enrollment in the Worker Retraining, and all other Workforce Education programs and OC programs.
• Coordinate comprehensive outreach, recruitment, awards, eligibility, and orientation efforts by maximizing academic and student support services with internal OC partners, including Financial Aid, Accounting, Advising & Counseling, Workforce Development, Worker Retraining, Education Opportunity Center, SING, Financial Services; and, external partners, such as the Department of Social and Health Services, Employment Security Department, Department of Vocational Rehabilitation, Workforce Investment Opportunity Act, Commerce, Veterans organizations and agencies, and other employers and community-based organizations.
• Serve as liaison with the Department of Social & Health Services, Washington State Dept. of Labor and Industries, Washington State Employment Security Office’s programs, and other such services through external agencies, departments, community partners, organizations, and partners.
• Coordinate and provide financial support for apprenticeship and helper programs, including at Puget Sound NavalShipyard (PSNS) and other applicable military programs.
• Facilitate integrated case management and planning for each student with emphasis on successful participation in and completion of training tied to employment and career progression opportunities.
• Coordinate and provide assessment for project participants using a variety of tools to determine fit and need (e.g., CASAS, skills/interest inventories, informational interviews and/or job/class shadows to support career exploration, etc.).
• Compile results from assessments conducted by others to determine: (a) if the individual qualifies under eligibility guidelines, (b) if the individual is interested in pursuing training, (c) what level of support is needed for the individual to pursue and succeed in training, (d) the appropriate level of training for the individual, and (e) any other determinations deemed necessary by the Transition Coordinator and project partners.
• Ensure students are fully informed of about training opportunities, pre-requisites, required competencies, enrollment processes, and likely occupational outcomes.
• Support development of individual academic plans with students, including identifying and packaging of support resources to ensure successful participation, completion, and retention for training and employment.
• Support students to successfully participate in foundational and/or entry-level training and education, including basic studies, transitional studies, ABE and GED programs, HS+ program, and other equivalency opportunities.
• Create and present information sessions, workshops, etc. related to student success and development, as well as pre- employment strategies for job seeking and employment retention.
• Attend and organize off-site recruitment opportunities and serve as primary contact to community partners.
• Coordinate outreach, recruitment, advertising, and retention efforts by collaborating with OC faculty and staff as well as internal and external partners.
• Assist participants in leveraging support and resources for which they may be eligible through such channels as WorkSource, WIOA, DVR, Veteran’s Services, DSHS, Employment Security, and other services.
• Respond to inquiries from potential students and current students in the student services virtual office, email, social media, phone, and other platforms.
• Support participants in their transitions to and retention in employment, including but not limited to leveraging job search and employment services from the WorkSource system and other channels as appropriate, maintain and managing information on employment opportunities for students including publication, dissemination and posting.
• Work with employers, businesses, and industry partners to assist students with career and education planning and facilitate employment placement, retention, and advancement as necessary.
• Work cooperatively with college divisions, faculty, staff, and administration to deliver and/or support programs.
• Adhere to college, federal and state administrative procedures, guidelines, initiatives and directives to ensure compliance with all relevant regulations affecting college operations.
• Attends weekly, monthly, quarterly meetings held by college and outside agencies, as representation of Workforce and Economic Development programs.
• Perform other related duties as required and/or assigned.

Administrative

• Coordinate Worker Retraining, SBCTC, ctcLink, and other grant processes according to established local, state, and federal guidelines.
• Coordinate awards to students on a quarterly basis, according to established local, state, and federal guidelines.
• Train other OC employees and partners in items related to effectively administering Worker Retraining, SBCTC, ctcLink, and other grant processes according to established local, state, and federal guidelines.
• Creates student data tracking files for new and returning students to comply with required documentation and compliance issues established by Worker Retraining, SBCTC, ctcLink, and other grant processes according to established local, state, and federal guidelines.
• Collect and report student and participant demographic, activity, outcome data and other relevant data, including entry into appropriate systems.
• Track financial items regarding program expenditures for tuition, supplies, student services and other appropriate costs, according to grant guidelines and financial accountability.
• Coordinate and maintain accurate student coding for SBCTC, ctcLink, OC Financial Aid, Accounting, Registrar, and other partners.
• Maintain financial spreadsheets, enrollment data, databases, and other applicable data to provide reports for local and state partners and to take corrective action, investigate discrepancies, and resolve imbalances.
• Generate accounting reports and assist in financial reconciliation with internal and external partners.
• Maintain and monitor completion and performance measures, including items such as StartNextQuarter, New Student Survey, mid-quarter Survey, FTE, and Worker Retraining WARNS, among other tools.
• Manages and enters in monthly billing invoices for bookstore purchases, initiating corrective action when necessary.

Minimum Qualifications

• Associates Degree in workforce development, education, public administration, social or human services, or related field AND five (5) years experience in social, educational, or human services program delivery or proven equivalent
• Or, Bachelor's degree from an accredited College or University in workforce development, education, public administration, social or human services, or a related field. AND Three (3) years experience in social, educational, or human services program delivery or proven equivalent
• Intermediate-level computer skills, including Microsoft Office applications.
• Experience with data tracking and data management.
• Equivalent education & credentials that demonstrate the ability to perform the essential functions of the position may be considered.

Desired Qualifications

• Master's degree from an accredited College or University. Experience with program design and workshop facilitation.
• Familiarity or direct experience with Worker Retraining. Workforce development programs, federal grant programs, and/or under or unemployed workers, disadvantaged populations, or underrepresented groups.
• Knowledge of competency-based education and or experiential teaching models.

Successful Applicant Will

• Work effectively and positively with individuals of diverse cultural and socioeconomic backgrounds.
• Communicate effectively orally and in writing. Demonstrate excellent interpersonal skills to collaborate andbuild rapport with colleagues, staff, and students as part of an educational team.
• Demonstrate knowledge of articulation and transfer between community colleges and community college andfour-year institutions. Demonstrate understanding and commitment to the Community College mission.
• Work effectively as a member of a team or individually. Possess excellent customer service skills; includingbuilding and maintaining internal/external customer satisfaction.
• Demonstrate an appreciation of diversity and the benefits of a commitment to cultural awareness and sensitivityin the workplace.
• Demonstrate an understanding of and commitment to the Olympic College mission, vision and values.
• Demonstrate ethics, integrity and sound professional judgment.

Terms of Employment