Role - 2 SR HCM Analyst

seeking a strong Senior Workday Analyst to assist with supporting the current Workday platform and future module implementations. This individual will work closely with the HR teams and the MSP. This hands-on role demands excellent knowledge of HR business processes and methodologies along with a strong analytical and reporting background. The candidate will have direct hands on experience in Workday HCM process design, configuration, implementation and support. They partner with diverse business stakeholders to increase efficiency and automate business processes in Workday. They have excellent collaboration, problem solving and advanced Workday skills. They provide system guidance, are hands on, and respond to end user requests. They will handle complex and confidential information in a secure, dependable, timely and credible manner.

Responsibilities:

• Assist with resolving tickets in HR Technology queue and mailbox, investigate and resolve issues quickly and with high customer satisfaction. Escalate any tickets to Senior Mgr HR Technology as required.
• Troubleshoot problems, test, and work with HR teams to resolve
• Leverage business knowledge and expertise to identify opportunities for process improvements
• Work closely with the HR teams to understand functional requirements and execute them through successful implementation, testing and deployment with required documentation
• Advise stakeholders of best practice solutions for various business needs
• Assist with defining data security and roles
• Design and develop custom reports as required for business users and senior executive management
• Assist in resolving User “How To” questions and create relevant job aids/training/communications aids/learning/communications/process documents
• Assist with the assessment and testing of Workday upgrades or integrations as appropriate
• Support user acceptance testing

Production Support

Root Cause Analysis

• Maintain accurate and current documentation regarding supported systems/applications
• Support project and release planning
• Conduct system audits

Requirements:

• 5+ years of HR Information System Management experience; Workday HR system knowledge, process, procedure and best practices
• 5+ years of global experience implementing and supporting HCM applications; desired areas of expertise include Core HCM (Onboarding, Hire, Termination, Change Job, Compensation), Advanced Compensation, Recruiting, Talent, Performance, and Absence
• 3+ years of experience with Workday Security configuration and creation of complex Reports
• Highly motivated individual with good customer relationship & support skills
• Ability to learn new technology and concepts quickly with excellent analytical/technical aptitude
• Ability to multi-task easily and juggle priorities in a fast-paced environment
• Must be a skilled communicator, with well-developed verbal, written and presentation ability
• Excellent interpersonal, collaboration, and problem-solving skills
• Experience facilitating and tracking testing sessions (SIT, UAT, etc.)
• End to end implementation experience including project management, issue management, communication and change management.
• Day-to-day production support of live Workday environment
• Ability to maintain confidentiality a must
• Proficiency with Microsoft Suite (Word, Excel, PowerPoint, Visio, Project; SharePoint, Outlook)
• Bachelor’s degree in Computer Science, Information Technology, Human Resources or equivalent
• US hours required

Job Type: Full-time

Salary: $90.00 per hour

Schedule:

• 8 hour shift

Work Location: Remote

Speak with the employer
+91 7327460246

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