WC CLAIMS MANAGER Job at Hereford Insurance Corp

Hereford Insurance Corp Long Island City, NY 11101

Oversee the adjusters, intake unit, medical billing unit, clerks and statistical reporting staff (HCRA, Medicare, SROI/FROI). Ensure and manage complete and timely filings. Coordinate with the team leader and supervisor for coverage on matters as necessary.

Essential Duties & Responsibilities

  • Oversee the filing of forms with the WC Board.

  • Ensure timely payments of claimants’ awards ordered by the WC Board as well as indemnity payments.

  • Ensure the timely processing of bill payments to vendors.

  • Negotiate bill reductions as needed.

  • Run ISO searches.

  • Strategize claim resolution

  • Manage defense cost

  • Ensure the proper and timely filing of Medicare Secondary Payer information.

  • Train personnel.

  • Attend WC Board and Medical Arbitration hearings where appropriate.

  • Complete performance reviews for team leaders.

  • Assist team leaders with annual evaluation and direction.

  • Negotiate settlements as necessary.


  • Other Duties

  • Work with house counsel on various claim issues.

  • Participate in reinsurance audits.


  • Qualifications

  • Minimum 8 years workers' compensation claims experience.

  • Proven management track record.

  • For hire industry experience is a plus not a must.


  • Supervisory Responsibilities

    Responsible for managing supervisors and adjusters workloads, intake unit, medical billing unit, clerks and statistical reporting staff (HCRA, Medicare, SROI/FROI).



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