THE COUNTY OF EL DORADO
The County of El Dorado is committed to promoting the power of public service by fostering a diverse and collaborative workplace where employees are empowered, respected and valued. The dedicated efforts taken by the Board of Supervisors continues to promote El Dorado County as a competitive employer that is committed to recruiting and retaining qualified employees by advocating for competitive salaries and excellent benefits. The County of El Dorado is also supportive of providing telework opportunities for employees consistent with business needs and in accordance with Board of Supervisors Policy E-12 - Telecommuting.

HEALTH AND HUMAN SERVICES AGENCY
The El Dorado County Health And Human Services Agency is committed to transforming lives and improving futures for the citizens of El Dorado County. Their programs and services include: Behavioral Health, Public Health, Community and Social Services. Their over 600 employees are dedicated to enhancing and enriching the lives of those in their communities.

VETERAN SERVICES
The El Dorado County Department of Veteran Services was established by the Board of Supervisors of El Dorado County to assist veterans, their dependents, and survivors in obtaining entitlements from federal, state, and local agencies administering veterans programs.

THE OPPORTUNITY
The Veterans Service Representative assists veterans and their dependents by providing benefit counseling, and assists them in obtaining their full range of services and benefits.

The selected candidate will have the opportunity to:

• Provide information, counseling, application assistance, case management, post decision review, and debriefing to veterans, surviving spouses, their dependents, other interested parties who telephone or visit the Veterans Service Office concerning compensation, pension, education, vocational rehabilitation, insurance, healthcare, home loans, housing, tax exemptions, burial benefits, and other benefits to which they may be entitled.
• Refer clients to appropriate local, state, or federal agencies and/or community service agencies in cases involving other veteran-related benefits.
• Interpret, explain, and ensure proper application of local, state, or federal laws, rules, and regulations pertaining to veterans benefits.
• Act as an advocate for the veteran and/or dependents by representing the veteran or dependent before the Veterans Administration in prosecuting claims or in appealing previously denied benefits.
• Advise and assist veterans and their surviving dependents in obtaining and presenting evidence to establish entitlement to veterans benefits.

For a full description of duties and responsibilities, please review the job description here.
MINIMUM QUALIFICATIONS:
Human Resources will assess your application to determine if you are minimally qualified using the following recommendations.

Veterans Service Representative I : Equivalent to graduation from high school and one (1) year of technical administrative experience in a government, military, health care or social service agency that included interviewing clients to determine their eligibility for services or program benefits, as well as researching and explaining policies, laws, and/or regulations.

Veterans Service Representative II : In addition to the above, one (1) year of experience determining eligibility for benefits and preparing benefit claims equivalent to the Veterans Service Representative I at El Dorado County.

Other Requirements:

• Possession of, or ability to obtain, a valid California Driver's License by time of appointment and a satisfactory driving record;

• Within one (1) year from the date of hire, and as a condition of probation, employees in this classification shall pass an examination approved by the United States Department of Veterans Affairs for accreditation and obtain accreditation with the California Department of Veterans Affairs (pursuant to title 38, Code of Federal Regulations 14.629)

Click here to view the minimum qualifications for Veterans Service Representative I/II, as well as the physical, environmental, and working conditions.

SUBMIT YOUR APPLICATION
Apply online by clicking the 'Apply' link at the top of this announcement. When your online application and responses to the required supplemental questions are complete, click 'Accept'.

If you have any questions regarding this recruitment, contact Nicholas Jetton in Human Resources at nicholas.jetton@edcgov.us.

RECRUITMENT PROCESS
The Human Resources Department will screen all applications to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment process.

A training and experience evaluation will be utilized to determine an applicant's ability to continue in the recruitment process ranking for referral to specific vacancies. Based upon the information in the application and/or responses to supplemental questions, the applicant's education, training and experience will be evaluated using a pre-determined formula.

Supplemental questions play an integral role in this recruitment process. Please take the time to provide thoughtful and thorough responses. The information you provide may be used to determine your ranking for referral to specific vacancies. All work experience that is described or included in your response(s) MUST be included in the "Work Experience" section of your application. Do not refer to a resume or other documentation.

For more information on the recruitment process, click here.

Based on the department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures.

ADDITIONAL INFORMATION
The County of El Dorado is recruiting applicants for Veterans Services Representative I/II This recruitment will establish a list for the purpose of filling current and future full time, part time, and extra help vacancies for at least three (3) months.

• There is currently (1) one full time vacancy in the Health and Human Services Agency, located in Placerville, CA.

Click here for Frequently Asked Questions.

The County of El Dorado is an Equal Opportunity Employer and encourages applicants from diverse backgrounds to apply.

Many job classifications require a pre-employment medical screening. Depending on the job classification, medical screening may include testing for drugs, including but not limited to marijuana; a positive test may result in revocation of an employment offer.

This classification may include positions that are subject to current California Department of Public Health (CDPH), State Public Health Officer Orders requiring all workers who provide services or work in facilities covered by the order to (a) have their first dose of a one-dose regimen or their second dose of a two-dose regimen of an approved vaccine against COVID-19, or (b) provide valid exemption as permitted by the order. An approved exemption would result in the exempted employee being required to wear a face covering and be regularly tested for COVID-19.
Not just rustic mining towns and historic sites - Today El Dorado County is a year-round vacation destination overflowing with outdoor adventure, inviting agritourism locations, enriching family activities, and a proud Gold Rush history.

Escape the traffic and smog because El Dorado County is just:

• 40 miles to Downtown Sacramento
• 50 miles to Sacramento International Airport
• 129 miles to San Francisco

Here area few of the many activities and events available throughout El Dorado County:

• Hiking, Camping, Fishing, Boating, and Watersports
• Skiing and Snowboarding
• Live Music and Music Festivals
• Local Craft Breweries and Wineries
• El Dorado County Fair
• Placerville Speedway Races
• Farm to Fork Restaurants
• Small Business Shops