The Unemployment Insurance (UI) Division, Bureau of Legal Affairs (BOLA) is hiring a leadworker to provide leadership, training, guidance, and technical support for UI Hearing Office staff.

This position is headquartered at our office in downtown Madison near great restaurants, shopping, a bus line, and bike paths. The candidate hired may request to work remotely up to a majority of the time. In-person work at our Madison office may be occasionally required. High speed internet access is required to meet the needs of remote work. This position is not intended to work remotely on a permanent basis.

This recruitment may be used to fill future similar permanent, project, and/or LTE vacancies.

The Department of Workforce Development (DWD) offers interesting and meaningful work with an employee-friendly work environment, work-life balance, a casual office environment, flexibility, and many opportunities to grow your skills. The State of Wisconsin offers an exemplary benefits package with over 6 weeks paid time off, excellent insurance options (health, dental, vision, life, and more), a top-notch retirement program, and much more. Apply now to find out why we love to Work for Wisconsin.

DWD values employee safety and continues to follow state and federal guidelines regarding the COVID-19 pandemic.

Under the general supervision of the Office Manager or Senior Administrative Law Judge (ALJ) acts independently in performing varied and complex support services. Performs leadworker responsibilities for the Unemployment Insurance (UI)Hearing Office support area. Prepares/reviews/analyzes Unemployment Insurance (UI) appeals, process petitions for review by the Labor and Industry Review Commission (LIRC), schedules hearings, and provides training and leadership for office support staff. This position is delegated to act on behalf of the Office Manager and/or the Senior ALJ. Provides technical guidance of the most complex nature to parties, their attorneys and/or agents by assisting them in understanding and interpreting the law as it applies to their individual legal case. This position demands expert interpretation of the statute and code and how it relates to unique case situations and acts as a technical advisor in communicating with clients.

For more information, please see the Position Description.

Starting salary is $25.86 per hour, plus excellent benefits. For more benefits information, view our benefits overview, or more in-depth benefits e-learning.

A 12-month probationary period will be required. The classification title for this position is Unemployment Compensation Associate 3 (schedule 02, range 14). This position is not represented in a collective bargaining unit.

Pay will be set in accordance with the State Compensation Plan in effect at the time of appointment. Starting pay may vary for current state employees.

All state employees must report their COVID vaccination status, whether vaccinated or not and provide supporting documentation if vaccinated. Newly hired employees will be required to submit this information within their first two weeks of employment.

The State of Wisconsin continues to follow necessary health and safety protocols for COVID. Please visit Division of Personnel Management Coronavirus - COVID-19 (wi.gov) for the most up-to-date information. Guidance may be subject to change.

We consider all qualified applicants regardless of criminal histories, consistent with applicable federal, state and local law. Finalists for this position may be required to allow DWD to conduct a background check or other checks to determine whether the circumstances of any conviction may be related to the job being filled. For positions with access to sensitive federal tax information, FBI fingerprinting may also be required.

Applicants must be legally entitled to work in the United States (i.e. a US citizen or national or a lawful permanent resident) at the time of appointment. DWD does not sponsor visas and is not an eligible OPT employer for those with F1 visas. This is not a contract position. Any appointment made will be contingent on the applicant being able to prove valid status to work in the United States.

It is very important that you specify your experience for the qualifications that are marked with asterisks (*) in your letter and resume as these qualifications will be evaluated in the first step of the selection process. Additional qualifications may be evaluated in subsequent steps.

You will need to have experience:

• Working in an Unemployment Insurance program (for Wisconsin or any other state).
• Working independently to organize tasks to complete a large volume of work on time, including adapting to changing priorities.
• Using excellent communication skills, including experience communicating professionally and effectively with people from a variety of backgrounds, personalities, and learning styles (e.g., staff, managers and/or customers) about complex and sometimes technical topics.

It would be nice to have experience in any of the following:

• Working in an Unemployment Insurance Hearing Office (for Wisconsin or any other state).
• Leading others to accomplish a goal. Duties may include: training, leading teams or workgroups, etc.
• Assisting others to troubleshoot issues with UI systems and processes
• Utilizing UI/business software (e.g., Word, Excel, OneNote, UIBNet, Clear2There, Suites, mainframe, or similar)

Note: If you are viewing this posting on an external site, please visit https://Wisc.Jobs (search 9352) to complete your application.

Click "Apply for Job" to start the application process. That will prompt you to access your existing account or create a new account. You will be asked to attach a resume and a letter of qualifications as part of the application process. It is important that these materials clearly illustrate how your qualifications relate to the qualifications of this job. Additional guidance on developing your resume and letter of qualifications (including a template) is available at this link.

If you encounter issues submitting your on-line application (e.g. signing in or uploading a resume), please contact the Wisc.Jobs Help Desk at (608) 267-1012 or wiscjobs@wisconsin.gov (Monday - Friday, 7:45am – 4:30pm).

Please note that once you submit your application, you will not be able to update your materials.

What happens next? A panel will review your application materials to determine your eligibility for further consideration in the selection process. The most qualified applicants will be invited to participate in the next step of the selection process, which is typically a virtual interview.

If you have questions, please email EJRjobs@dwd.wisconsin.gov.

DWD is an Affirmative Action and Equal Opportunity employer seeking a diverse and talented workforce. Veterans, women, people of color, LGBTQIA+, and people with disabilities are encouraged to apply. We provide reasonable accommodations to qualified applicants and employees with disabilities.

Application materials must be submitted by 11:59 PM (central standard time) on February 20th, 2023.