Job Summary

This position oversees train operations and is responsible for the safe and efficient movement of all trains for an assigned terminal. It ensures the safety of crews and meets operational and financial targets as outlined by the Transportation Service Plant (TSP) and associated Key Performance Indicators (KPI's).

Acts as a team lead and coordinates the work of others, supervising the daily activities of operations team members. Applies and enforces guidelines to ensure compliance and equitable application of policies, procedures, practices, programs, processes, and systems and makes suggestions for continued improvement or increased efficiencies. Delivers operational results that align with department commitments. Plans and prioritizes work to meet team commitments. Provides timely and constructive coaching and feedback; develops staff and provides challenging opportunities. Exemplifies KCS Vision, Values, and Culture interactions with coworkers, business partners, customers, and stakeholders.

Accountabilities

• Manages the operational testing program by observing, documenting, and evaluating safe work practices per GCOR (General Code of Operating Rules), communicating results, and utilizing the elevation process, if necessary.
• Facilitates employee meetings and programs to emphasize safety and discuss safety risks, as needed.
• Investigates accidents and incidents, determines root cause, and resolves or escalates.
• Meets the tactical goals of the TSP (Transportation Service Plan) by managing equipment and staff, reporting results, and recommending solutions. Metrics may include equipment dwell, on-time train origination, right car/right train, work order compliance, customer performance reporting, and consistent accuracy.
• Manages crew starts, crew size, and overtime in a cost effective manner.
• Serves as a first responder to critical incidents when required.
• Makes recommendations regarding hiring, performance, and termination of staff.
• Grows relationships and is an effective partner through strong daily communication with Mechanical, Engineering, Signaling, MLU (Management of Locomotive Utilization), NOC (Network Operations Center), and foreign line carriers.
• Utilizes MCS (Management Control System) and computerized planning tools to make tactical adjustments to the TSP.
• Performs interim senior leader activities during the absence of the Superintendent.
• Exemplifies KCS Vision, Values, and Culture in each and every interaction with team, clients, and stakeholders.

Ideal Candidate Qualifications:

Required

• High School diploma or equivalent
• Minimum one (1) year of relevant operations experience, or equivalent combination of education and experience

Preferred

• Railroad operations experience.
• Supervisory experience.
• Prior experience working with employees covered by a collective bargaining agreement.
• Bilingual - English/Spanish

Working Conditions

• Shift work is an essential function of this job. Employees must have the ability and willingness to support mission critical railroad operations 24 hours per day/7 days per week, working various shifts as assigned. Schedule assignments may include after-hours, weekends and holidays.
• Business travel is an essential requirement of this job. Employees must be able and willing to travel away from their primary work location up to 50% of the time.

We Offer:

• Complete health and welfare benefits package
• Competitive salary
• Incentive plan
• Railroad Retirement benefits
• 401k savings
• Leave/vacation plan

EEO Statement

We value a culturally diverse workforce and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other legally protected basis, in accordance with applicable law.

Company Overview

In 1887, Arthur Stilwell constructed a north-south railroad while others were heading east and west, setting the tone for a century-old legacy of outstanding vision; entrepreneurial spirit; resilience in the face of adversity; and, willingness to challenge conventional wisdom. Building on that legacy, our culture is further defined by a new vision for the future and a core set of values - Safety, Customer Focus, Communication, Teamwork, Initiative & Innovation, and Diversity & Civility. We believe that the way we do business is as important as the business we do.

In addition to a culture that allows employees to thrive, we encourage resourcefulness with an award, recognizing employees who see a problem (or opportunity), find a solution, and use whatever authority and resources are available to get a job done well - accomplishing what was previously thought could not be done.

If you want to do work that is creative and strategic, be heard, grow professionally, be valued by your employer, and know that you are making an important contribution to an essential industry, a global supply chain, and the larger economy, Kansas City Southern may be the place for you.