At Hawaiian Airlines, we are all about welcoming our guests with Hawaiian hospitality and aloha, and taking care of our people, our home, and the communities we serve. Join our ‘ohana and be a part of an exciting team of professionals dedicated to serving our kama‘āina and introducing our islands to the world!

Position Summary

The Compliance Systems Management Technician is responsible for the security and the configuration control of aircraft loadable software parts. They are responsible for the creation, monitoring, and management of aircraft time controls and compliances within the maintenance tracking systems. They are responsible for the regulatory systems to ensure tracking, compliance, and reporting of FAA and OEM mandatory directives and bulletins. Also includes 787 unique items such as e-Enabling and Loadable Software Aircraft Parts Library.

This position may be required to promptly respond after hours (24/7). Must be able to travel, work flexible hours, and work beyond regular hours, including weekends holidays and non-traditional hours.

Key Responsibilities

• Follows strict processes and controls to ensure the configuration control and security of aircraft Loadable Software Parts
• Carry out the retrieval, the storage (library) and the distribution of aircraft Loadable Software Parts
• Act as a Loadable Software Aircraft Parts Management Librarian (LSAPL).
• Support maintenance with the distribution of Loadable Software Parts and help investigate configuration or system errors
• Researches and makes the necessary entries or updates to the maintenance tracking system (TRAX) related to software parts for aircraft configuration, effectivity, and applicability, using aircraft approved substantiating data
• Review and update time-controlled components in the maintenance tracking system, assuring all OEM, CMM, and Maintenance Program requirements are upheld, such as Life Limited Parts (LLP) and Hard Time components (HT).
• Coordinate and document the review of OEM/vendor SB’s and SL’s with Engineering to determine if applicable procedures should be implemented
• Maintain an accurate log of ADs, SBs, AOTs, Operator Bulletins and Alerts - including tracking and recording final disposition for each
• Monitor and report back to OEM the completion of OEM/vendor SB’s and SL’s
• Administers the AD Coordination / Technical Review Group (TRG) meeting with key stakeholders to ensure regulatory compliance is maintained (monthly). Meeting subject includes but is not limited to airworthiness directives (AD), original equipment manufacturer (OEM) and vendor service bulletins (SB), service letters (SL), alert operators’ transmissions (AOT) and notice of proposed rulemakings (NPRM) documents
• Maintain minutes and accurate log of all dispositions from the TRG/AD meeting
• Contribute to the continuous improvement of Receiving Inspection transaction in HA’s M&E IT System
• Monitor, support, and correct errors in HA’s M&E IT System for controls and compliances updated during the Receiving Inspection process
• Perform additional duties as required by the Manager – Compliance Systems Management

Minimum Requirements

• Bachelor’s degree, or 2-year certificate in a related field of study from an accredited University or Community College, or A&P license.
• Basic knowledge of aircraft systems.
• Proficient in standard Microsoft Office software (Word, Excel, PPT, etc.)
• Experience in the use of aircraft maintenance and specification documents.
• Able to possess an AOA badge
• Good organizational and prioritization skills, and a demonstrated ability of acting as an effective change agent
• Good verbal and written communication skills and ability to summarize complex technical matters. Must be able to confidently and professionally represent Hawaiian to members of federal authorities and industry
• This position is considered as an essential worker, required to work on-site to support Tech Ops and available for field assignments as required

**Hawaiian Airlines is regulated by the Department of Transportation (DOT - regulation, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of Marijuana, Cocaine, Opioids, PCP (Phencyclidine), and Amphetamine prior to any offer of employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Hawaiian Airlines and any employment offer will be withdrawn.

Preferred Qualifications

• Previous aviation experience with FAR 121 and/or Part 145, or military equivalent
• Familiarity with TRAX maintenance software
• Experience with aircraft Loadable Software Parts and associated systems management.
• Experience with FAA and EASA AD regulatory compliance.
• Knowledge of Federal Aviation Regulations (Parts 25, 121, etc). Familiarity with Airworthiness Directives and Manufacturer Service Bulletins

About Hawaiian Airlines

Now in its 94th year of continuous service, Hawaiian is Hawaiʻi's biggest and longest-serving airline. Hawaiian offers approximately 130 daily flights within the Hawaiian Islands, daily nonstop flights between Hawaiʻi and 15 U.S. gateway cities – more than any other airline – as well as service connecting Honolulu and American Samoa, Australia, Japan, New Zealand, South Korea and Tahiti.

Consumer surveys by Condé Nast Traveler and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawaiʻi. In 2022, the carrier topped Travel + Leisure’s 2022 World’s Best list as the No. 1 U.S. airline and was named Hawaiʻi's best employer by Forbes. Hawaiian® led all U.S. carriers in on-time performance for 18 consecutive years (2004-2021) as reported by the U.S. Department of Transportation.

The airline is committed to connecting people with aloha by offering complimentary meals for all guests on transpacific routes and the convenience of no change fees on Main Cabin and Premium Cabin seats. HawaiianMiles members also enjoy flexibility with miles that never expire. As Hawai‘i’s hometown airline, Hawaiian encourages guests to Travel Pono and experience the islands safely and respectfully.

Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com. Follow Hawaiian’s Twitter updates (@HawaiianAir), become a fan on Facebook (Hawaiian Airlines), and follow us on Instagram (hawaiianairlines). For career postings and updates, follow Hawaiian’s LinkedIn page.

For media inquiries, please visit Hawaiian Airlines’ online newsroom.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)