Technical Sales Engineer

Comba Telecom Systems (“Comba”), a leading worldwide provider of wireless solutions, provides the infrastructure and solutions to mobile operators and enterprises to enhance and extend their wireless communications networks. Through its extensive distribution network and offices in Hong Kong, China, Singapore, Thailand, india, Sweden and the US, Comba supplies solutions to customers in Asia Pacific, Europe, Middle East, Africa and the Americas. Due to the expansion of our US subsidiary headquarters, Comba Telecom NAM, in Milpitas, CA, we are looking for a Technical Sales Engineer to join our team.

Responsibilities

The Technical Support Engineer shall be responsible for handling pre- and post-sales activities on the Commercial and Public Safety Distributed Antenna System (DAS) equipment sold and deployed within the North America Market (NAM):

 Tier 1 Technical Support for OEM Products

 RMA requests

 Onsite commissioning and troubleshooting

 Provide pre-sales ROM/BOM creation

 Provide pre-sales system designs and quotations

 Support design and implementation of Commercial and Public Safety inbuilding DAS (iDAS) and outdoor DAS (oDAS) solutions

 Work closely with sales engineering manager, product manager and R&D team to provide insight on industry trends and existing product improvements

 Identifies key technical issues and defines alternative approaches and resolutions

 Evaluate customer requirements and deliver accurate scope of work and best in class services and support

 Evaluate and recommend system solutions, design objectives, and risk mitigation as part of the RFI/RFP bidding process

 Serve as a spokesperson to customers on Company’s technical capabilities in the area of in-building wireless products and system solutions

 Represents Company at professional technical forums, organizations, conferences and meetings

 Actively participates in design reviews and proposal evaluations

 Actively participates in new business activities

 Assisting and/or conducting in-house, customer and partner training programs

 Support sales in the development and delivery of technical presentations and perform product demonstration at customer meetings and tradeshows

Position Requirements

 +3 years in the Commercial and/or Public Safety DAS industry

 Engineering degree or GROL FCC radio certification

 Strong interpersonal skills

 Strong knowledge on passive components (antennas, splitters, couplers, etc.)

 Experience with RF Linkbudgets

 Experience with the use of RF test equipment and analysis

 Experience with other OEM DAS vendors (Corning, Commscope, Cobham/Axell, Solid, etc.)

 Experience in technical sales (assisting with turn-key quotations, bill of materials and proposals)

 Experience in turn-key projects (assisting with Design-Project Management-Commissioning)

 Experience in data collection, analysis and report generation on Public Safety and wireless operator networks (i.e.- JDSU, ZKSAM, TEMS, etc.)

 Ability to physically carry test equipment to perform site surveys, system testing and commissioning

 Familiar with wireless technologies (i.e.- P25, TDMA, CDMA, EVDO, GSM, W-CDMA and LTE)

 Familiar with ERRCS (P25, NPSPAC)

 Familiar with Microsoft Office Suite, specifically Word and Excel

 Must be disciplined to work independently

 Must have good writing and oratory skills

 Accompany Sales personnel to technical discussions and presentations

 Cultivate strong customer relationships with key clients and accounts

 Able to travel nationwide (Required)

Salaried Position

Comba offers a competitive compensation plan, with a benefit package including: health, dental, life, disability, vision, acupuncture/chiropractic insurances, and 401K with company matching.

Job Type: Full-time

Pay: $65,000.00 - $95,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Education:

• Bachelor's (Preferred)

Work Location: Remote

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