Team Lead (Residential Sites Frontline Supervisor) Job at Optimae LifeServices
***$1,000 Sign On Bonus***
Optimae LifeServices is hiring a full-time Team Lead (Residential Sites Frontline Supervisor) for Des Moines. This position is to be an accessible, competent resource for employees who work at a specific site or in the community. Team Leads are continually assessing and responding to customer needs, site needs and staff needs. They act as role models by demonstrating responsible, ethical, customer-centered behaviors.
Duties include:
- Provide direct service to customers.
- Serve as mentor to site/community staff.
- Problem solve site specific issues.
- Promote teamwork and build morale.
- assure client appointments are scheduled and kept.
- Delegate tasks to other staff.
- Facilitate regular staff meetings.
- Schedule staff and individual appointments.
- Ongoing assessment of customers.
- Tour prospective customers.
- Offer input to Service Coordinators in development of individual staff Coaching sheets.
- Other duties assigned by supervisor.
Qualifications:
- Must be at least 18 years of age.
- High school diploma or GED.
- Two (2) years post high school education in a human service related field or two (2) years of full-time equivalent experience serving persons with disabilities is preferred.
- Have a current Iowa driver's license and auto insurance.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Supplemental pay types:
- Signing bonus
Education:
- High school or equivalent (Required)
Experience:
- Social work: 2 years (Required)
- Developmental disabilities: 2 years (Required)
Language:
- English (Required)
License/Certification:
- Driver's License (Required)
Work Location: On the road
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