The purpose of this position is to support all programs in the planning, development, and implementation of recruiting and hiring strategies aimed at selecting high-quality staff able to provide effective protective and regulatory services to families in need. The position implements recruitment efforts by following talent acquisition strategies that support the success of agency caseworker positions. The position must develop and maintain effective working relationships with program staff, Health and Human Services staff (HHSC), and CAPPS Service Center staff, Professional Development Division staff, Universities and Colleges, and Workforce professionals. The position may lead or supervise the work of others.

Essential Job Functions:

Identifies and directs recruitment opportunities by researching new sources for talent and developing positive relationships with industry professionals to include attending job fairs, community events and non-profit functions.

Directs posting efforts, conducts interview screening, refers candidates for additional assessments as needed, schedules interviews, coordinates hiring panels with supervisors, conducts reference checks and works with program to make recommendations for hire.

Interfaces with other entities (Northgate Arinso , HHSC HR, etc.) on program issues related to hiring. Represents program area at agency planning sessions, committees, work groups, and meetings related to hiring and recruitment. May review and comment on policy changes.

Coordinates with agency supervisors to attend recruitment events and help promote the agency as an employer of choice. Serves as liaison between applicants and hiring supervisors. Works with supervisors to help fill vacancies efficiently.

Fills positions within expected timeframes as established by the division and in response to hiring needs.

Interprets hiring policies related to employment to maintain compliance with state and federal regulations and provides technical assistance to agency staff and others. Provides reports as needed to regional staff on the status of hiring. Develops and delivers training to regional supervisory staff as needed.

Performs other duties as assigned and required to maintain unit operations.

Knowledge Skills Abilities:

Knowledge of successful employment recruiting practices

Ability to conduct interviews effectively and fairly

Good presentation and public speaking skills

Ability to communicate effectively in both written and verbal formats

Possess a strong time-management & organizational skills

Ability to complete assigned tasks within defined timelines

Ability to establish and maintain effective working relationships with others

Ability to network with other agencies, colleges, and companies

Ability to work independently with remote supervision

Ability to work under stress and maintain a courteous interaction with others

Share work knowledge and experiences with team members

Ability to make effective decisions in the best interest of customers

Knowledge of U.S. Department of Labor, Equal Employment Opportunity Commission (EEOC)

Registration or Licensure Requirements:
None required.

Initial Selection Criteria:

Graduation from high school or equivalent.

Graduation from an accredited four-year college or university.

Three years full-time consultative, supervisory, managerial, social service, professional, human resources, or technical work which must include: analysis of work problems having an administrative aspect and interpretation of complex written material; or planning, organizing, and coordinating requirements for support services or program operations where a wide range of demands are involved, including interpretation of complex written material or Texas Department of Family and Protective Services experience.

Acceptable Substitutions:

One additional year full-time consultative, human resources, supervisory, managerial, social service, professional or technical work which must include: analysis of work problems having an administrative aspect and interpretation of complex written material; or planning, organizing, and coordinating requirements for support services or program operations where a wide range of demands are involved, including interpretation of complex written material or Texas Department of Family and Protective Services experience may be substituted on a year-for-year basis for the required education, with a maximum substitution of four years.

Graduate degree may be substituted for the required experience, with a maximum substitution of two years.

Additional Information:
The Hiring Specialists hire for DFPS direct delivery positions in Adult Protective Services, Child Protective Services, Child Care Licensing, Residential Child Care Licensing, Statewide Intake and the Criminal Background Check Unit. The position will provide hiring support for other program areas as needed.

Prefer candidate with previous interviewing, recruitment, sourcing, and hiring experience.

The Hiring Specialists hire for DFPS direct delivery positions in Adult Protective Services, Child Protective Services, Child Care Licensing, Residential Child Care Licensing, Statewide Intake and the Criminal Background Check Unit. The position will provide hiring support for other program areas as needed.

Prefer candidate with previous interviewing, recruitment, sourcing, and hiring experience.

COMPETENCIES:

The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job.

Interpersonal skills that allow quick formation of positive relationships with applicants, coworkers, internal and external partners

Independent judgment and decision-making skills

Demonstrable working knowledge of word processing, spreadsheets, and access and use of warehouse-based data

Ability to function independently in a multi-task environment, as well as part of a team

Ability to follow the appropriate safety precautions

Comfortable communication with all levels of management and employees

Strong planning and organizational skills

Proven presentation skills

Ability to constantly and consistently demonstrate and exemplify the DFPS code of ethics.

PHYSICAL DEMANDS & WORK ENVIRONMENT

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the incumbent is regularly required to talk and hear, use hands and fingers to operate a computer and telephone. Due to the multi-site responsibilities of this position the incumbent must be able to carry equipment and supplies (up to 35 pounds). The position requires standing and/or walking in excess of 7 hours a day.

TRAVEL:

Frequent travel may be required; some overnight travel is possible

WORK ENVIRONMENT:

The work environment describe here is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodation can be made to enable individuals with disabilities to perform the essential functions.
The noise level may vary between low and mild.
The work environment should not experience temperature extremes (hot and cold).
The work environment may require travel in aircraft.

Interview Requirements:
Any candidate who is called to an agency for an interview must notify the interviewing agency in writing of any reasonable accommodation needed prior to the date of the interview.

MOS Code:
Note: There are no direct military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position. All active duty, reservists, guardsmen, and veterans are encouraged to apply. For more information, see the Texas State Auditor's Military Crosswalk here.

As a state agency, DFPS is required Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files.

HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.

In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.