Systems Application Engineer - Acacia Job at Cisco Systems
Acacia, now part of Cisco, provides innovative silicon-based high speed optical interconnect products to accelerate network scalability through advancements in performance, capacity, and cost. Our DSP ASICs, silicon photonic PICs and coherent modules empower cloud and service providers to meet the fast-growing demand for data. We have assembled a team of cross-functional experts capable of solving the challenges of next generation optical interconnects, resulting in industry-leading, award-winning products. Come join us at Cisco, named the #1 world’s best workplaces, and do purposeful work that makes a global impact and gives back to a company culture that empowers an inclusive future for all.
The System Application Engineer will support and help our customers design-in next generation 100G-1T coherent optical communications products. This is a technical position, utilizing your engineering knowledge and skills, coupled with knowledge to be gained from Acacia’s experts to meet the needs of our customer’s Engineering teams.
A successful candidate will be highly motivated, engaged, collaborative and passionate about delivering the most advanced high speed optical products in the world.
Key Essential Functions:
- Provide technical guidance, educate and partner with our customers to ensure successful application of Acacia products.
- Provide rapid level 1 and level 2 technical support for customer Engineering lab and deployed system field issues.
- Advocate and communicate internally for customer product needs including specifications, features and roadmap.
- Author Application Notes, Product Specifications and Python scripts and contribute to technical presentations and Marketing documents.
- Provide full life cycle technical support for Acacia products in the areas of HW, SW, Mechanical, Thermal and Quality. This includes future roadmap discussions, alpha sample testing, host card development, system verification, product reliability and field issue resolution.
Minimum Qualifications, Experience, Skills and Education:
- A Bachelors or Masters degree majoring in Electrical, Electronic, Communications or Computer Engineering, Optics or Physics.
- 3 or more years of experience in ASIC/IC design and/or telecommunications systems design.
- Excellent written and verbal communications skills with a knack for solving challenging problems.
- Experience collaborating with customers supporting optical communications products or systems.
- Good organization and program management skills.
- Demonstrated ability to author and contribute to highly technical documents and materials including Python scripts, Application Notes, Manuals, Specifications and Technology Presentations.
#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.
We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!
But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)
Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.
Message to applicants applying to work in the U.S.:
When available, the salary range posted for this position reflects the projected hiring range for new hire salaries in U.S. locations. For non-sales roles, the hiring ranges reflect base salary and do not include bonuses, equity, or benefits. Hiring ranges for sales positions include base and incentive target, and do not include equity or benefits. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
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