Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

PURPOSE AND SCOPE OF POSITION:

The IT Active Directory specialist – Cell Therapy Manufacturing Systems, supports the successful operation of manufacturing and business functions at multi‐use sites through interaction with internal team members, peer and higher level customers as well as external service providers. The individual is responsible for development of and adherence to system governance procedures. The individual supports multiple IT projects/systems and ongoing work activities of moderate to high complexity. The individual will answer questions and resolve IT issues for manufacturing and manufacturing support staff.

The candidate should have at least 5 years of experience in pharma/biotech with specific expertise in Supply Chain, Manufacturing and Quality System disciplines. The candidate needs to have an understanding of shop floor activities, Good Manufacturing Practices (GMPs), and process automation in addition to prior experience in IT Systems and Network.

REQUIRED COMPETENCIES: Knowledge, Skills, and Abilities:

Education and Experience:

• Ability to effectively communicate with both technical and non-technical team members.
• Ability to effectively understand complex Active Directory environments and work with different teams to navigate the migration strategies.
• Ability to manage service now queues and have understanding of queue manager responsibilities
• Strong interpersonal skills, especially regarding:
  • Teamwork and collaboration
  • Client focus
  • Verbal and written communication
• Knowledge of Cell Therapy Facility (CTF) IT Architecture and IT Infrastructure including Networks, Servers, HMIs, Printers, Scanners, Switches, Firewall rules, Domains, etc.
• Knowledge of cGMP, GXP, GAMP, SDLC regulations, including 21CFR part 11, and good documentation practices.
• Knowledge of pharmaceutical, manufacturing and laboratory systems and equipment that support Biologics and clinical manufacturing.
• Strong technical and problem-solving skills and the ability to work independently.
• Demonstrated success working in a high-performing, business results-driven environment.
• Knowledge of Cybersecurity, patching and IT Life Cycle Management (LCM).
• Understanding of computer system validation.

• Minimum 7 years of hands on experience in complex active directory environments.
• Must have experience in migration of domains.
• Must have Service Now experience
• Understanding of supply chain, manufacturing domains and supporting technology including manufacturing and supply chain ERP systems (e.g. Oracle, SAP).
• Working knowledge of regulatory requirements and how they relate to existing and new business systems and practices, primarily GxP.
• Sound understanding of a Cell Therapy manufacturing facility IT Architecture and IT Infrastructure including Networks, Servers, HMIs, Printers, Scanners, Switches, Firewall rules, Domains, etc.

DUTIES AND RESPONSIBILITIES:

• Manage the Active Directory requirements across IT shared landscape across the Cell Therapy site IT systems like Printers (connected to Manufacturing Network only), Switches, WiFi, Laptops, IT Architecture and IT Infrastructure including Network, Servers, HMIs etc.
• Maintain the computer and user accounts for different applications (with local domains)
• Manage the Service Now queue; in queue manager capacity and route them to right queues
• Own the local Active Directory instances and work with Shared IT departments to implement patches and remediate any vulnerabilities.
• Work with Cyber security teams to maintain the AD requirements for all equipment and software in manufacturing facility.
• Monitor, track and reduce ServiceNow tickets related to IT Infrastructure.
• Own the Disaster Recovery of local computerized systems and be the main POC during P1 and P2 ServiceNow tickets
• Front Line of support for any Infrastructure related outages and outage planning.
• Maintain IT spares and inventory.

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol
Physical presence at the BMS worksite or physical presence in the field is a necessary job function of this role, which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and it enhances the Company culture.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.