Primary Function/General Purpose of Position

The Spec Centralized Staffing and Scheduling is responsible for ongoing optimization and support of the Resource Optimization Centers (ROC) across Bon Secours Mercy Health. This role collaborates with ROC leaders, Human Resources Technology & Systems, and others to recommend workflow and technology optimizations that will improve efficiencies for the centralized staffing and scheduling model.

Essential Job Functions

• Attends staffing and scheduling councils to review challenges, successes, best practices and develops recommendations for changes to technology and processes.

• Provides expert input into training materials for staffing, scheduling and timekeeping process for use in the market ROCs. Provides technology training to new nurse leaders, and others.

• Collaboratively optimizes ROC standard operating procedures (SOP's) using experience and evidence-based practice.

• Assists with adding new departments to ROC oversight- technology configuration and resource needs.

• Evaluates and makes recommendations for optimization of technology through analyzing reports and trends and gathering feedback from market leaders and other stakeholders.

• Monitors and evaluates ROC KPI’s and identifies areas of opportunity.

• Produces reporting for ROC metrics and technology utilization.

• Contributes to technology configuration for reporting.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing/Certification

None

Education

Associates Degree in Business, Healthcare or related field (required)

Bachelors Degree in Business, Healthcare or related field (preferred)

Combination of post-secondary education and experience in lieu of degree will be considered

Work Experience

2 years of experience working in advanced scheduling or staffing for acute healthcare environments (required)

Healthcare scheduling and staffing technology and experience working with UKG Dimensions staffing and scheduling platform; experience working in centralized staffing office model (preferred)

Training

None

Patient Population

Not applicable to this position

Working Conditions

Periods of high stress and fluctuating workloads may occur.

Long-distance or air travel as needed- not to exceed 10% travel.

General office environment.

May have periods of constant interruptions.

Prolonged periods of working alone.

Physical Requirements

Physical Demands

Frequency 0% 1-33% 34-66% 67-100%

Lifting/ Carrying (0-50 lbs.) X

Lifting/ Carrying (50-100 lbs.) X

Push/ Pull (0-50 lbs.) X

Push/ Pull (50-100 lbs.) X

Stoop, Kneel X

Crawling X

Climbing X

Balance X

Bending X

Work Position

Frequency 0% 1-33% 34-66% 67-100%

Sitting X

Walking X

Standing X

Additional Physical Requirements/Hazards

Physical Requirements

Hear alarms/telephone/audio recordings

Color Vision

Acuity – near

Hazards

Not applicable to this position

Skills

Scheduling

Microsoft Office

Evaluate program performance

Analyzing data or information

Staffing Technology

Resourcing

Technology Optimalization

Gathering Feedback

Reporting

Attention to detail

Critical thinking

Problem solving

Communication

Teamwork

SOPs

Collaboration

Building relationships

Conflict resolution

Active listening

• Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com