Spa Reservations Coordinator | Part Time Job at Omni Hotels & Resorts
Location:
A substantial part of the 200-acre Viking Lakes mixed-use development, this destination is home to the Minnesota Vikings headquarters, Twin Cities Orthopedics Performance Center and TCO Stadium. The location is easily accessible from downtown Minneapolis and St. Paul, the Mall of America and airport, with additional uses for the planned development to include corporate offices, retail, restaurants and entertainment.
The 320-room luxury hotel features more than 35,000 square feet of indoor and outdoor meeting and pre-function space, including a 7,500-square-foot ballroom, a 4,410-square-foot event center and six two-story hospitality lounges for groups and meeting planners to utilize. From small board meetings, conferences and large galas or special events to Sunday football tailgates and more, the Omni Viking Lakes Hotel accommodates groups of all sizes with its robust meetings offerings, multiple food and beverage venues, a signature spa and state-of-the-art fitness facilities. Job Description:
Tools & Equipment:
A substantial part of the 200-acre Viking Lakes mixed-use development, this destination is home to the Minnesota Vikings headquarters, Twin Cities Orthopedics Performance Center and TCO Stadium. The location is easily accessible from downtown Minneapolis and St. Paul, the Mall of America and airport, with additional uses for the planned development to include corporate offices, retail, restaurants and entertainment.
The 320-room luxury hotel features more than 35,000 square feet of indoor and outdoor meeting and pre-function space, including a 7,500-square-foot ballroom, a 4,410-square-foot event center and six two-story hospitality lounges for groups and meeting planners to utilize. From small board meetings, conferences and large galas or special events to Sunday football tailgates and more, the Omni Viking Lakes Hotel accommodates groups of all sizes with its robust meetings offerings, multiple food and beverage venues, a signature spa and state-of-the-art fitness facilities.
Scheduling spa appointments and maximizing spa service opportunities. Communicating spa promotions with guests and associates, up-sell, and provide tours of the spa.
Responsibilities:
- Check guests in and out.
- Schedule spa appointments and accurately confirm them in accordance with Omni Hotel & Resorts Moments of Service.
- Up-sell, cross-sell, and pre-sell Mokara services and products.
- Provide tours of the spa and offer/serve beverages as needed.
- Communicate spa promotions with guests.
Physical Requirements:
- Must be able to stand and walk for extended periods of time.
- Must be able to bend, reach
- Must be able to lift, carry, push, pull 30 lbs.
Working Environment:
- Interior and exterior of Spa
- Occasional exterior of hotel with exposure to weather conditions.
- Exposure to various hazardous chemicals.
Tools & Equipment:
- Telephone,
- Computer, copy machine and printer
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