(Must be flexible with meeting patients in the centers and their home)

The Social Services Resource Coordinator contributes to the administration of care management. Provides non-clinical support to the assessment and evaluation of a patient's social determinants of health needs and requirements to achieve and/or maintain optimal wellness state. Guides patients/families toward, and facilitates interaction with, resources appropriate for the care and well-being of patients.

• The Social Services Resource Coordinator work assignments are often straightforward and of moderate complexity.
• The Social Services Resource Coordinator understands own work area professional concepts/standards, regulations, strategies and operating standards.
• Makes decisions regarding own work approach/priorities, and follows direction.
• Work is managed and often guided by precedent and/or documented procedures/regulations/professional standards with some interpretation.

Required Qualifications

• Bachelors healthcare related degree or 5+ years in a healthcare outpatient setting
• Experience with Senior population and understanding of needs
• Bilingual English/Spanish
• Knowledge and experience in building local and state community resources networks
• Strong MS office experience
• EMR experience with strong documentation skills
• Strong written and verbal communication skills
• Strong experience in leading and facilitating group classes
• Ability to work with various levels of interdisciplinary teams to achieve optimal patient care goals and measures
• Proven ability to create and maintain health and trustworthy relationships
• Adaptability to a fast paced and ever changing environment
• Strong organizational skills
• Flexibility to work from multiple locations based on patient and business needs
• This role is considered patient facing and is part of Humana Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
• Valid state driver's license
• Reliable and dependable transportation

Preferred Qualifications

• BSW or MSW (Master's Social Work)
• Previous Hospice or Home Health experience

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Miami, FL: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• Health care: 2 years (Required)
• EMR systems: 1 year (Required)

Language:

• Spanish (Required)
• English (Required)

Work Location: In person

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