Sobering Center Supervisor

Position’s Role Summary:

Do you have a passion for helping others and want a career where you can make a difference? Then join our NTBHA team where we have proved to be a strong, self-sufficient and enduring foundation within our community. We are committed to connecting and serving our clients where they live. Please apply if you want to build a career here!

NTBHA is the Local Behavioral Health Authority (LBHA) contracted by Texas Human Services Commission (HHSC) to provide mental health and substance use disorder services to qualified indigent consumers in our six-county region of Dallas, Ellis, Hunt, Kaufman, Navarro, and Rockwall Counties.

We are responsible for developing a collaborative system of care for individuals in crisis in the NTBHA service area. We are focused on trauma-informed, resilience-oriented care in all services provided.

This position’s actions and work must align with NTBHA values and goals, regulations, and policies and procedures, and meet all documentation standards and regulatory requirements.

NTBHA is seeking a person with excellent organizational and clinical skills to work in conjunction with the City of Dallas’ Sobering Center. This position will supervise Sobering Center Care Coordinators in screening appropriate cases, conducting assessments, developing strengths-based individualized service plans, and coordinating appropriate behavioral health services for releases. Based on information gathered by the Care Coordinators recommendations will be made to the city staff including municipal courts, the Marshall’s Office, and other agencies involved for services. The Sobering Center Supervisor will be available to Care Coordinators for clinical consultation on an on-call basis and will assist Care Coordinators with the completion of their duties. The position will also update the NTBHA leadership on service engagement after release.

Sobering Center Care Coordinators will bridge the potential gap in services between incarceration and outpatient providers by assisting in providing care for detained clients in the NTBHA service area. Their role is to perform complex coordination and assessment to assist in identifying strengths and needs to eliminate barriers and to connect incarcerated clients with mental health providers in an appropriate level of care once they are released. This role begins while the individual is still detained, and cooperation and coordination with outside providers and detention administrators is important. Care Coordinators will also facilitate connection with various NTBHA programs and providers including the Living Room, crisis stabilization, detox, and others as appropriate to individual cases.

The Sobering Center Supervisor will actively participate in treatment team meetings, court staffings, Sobering Center staffings and coordinate with detention center healthcare providers as well as community partners and providers to determine the best treatment options and ensure continuity of care from intake to discharge and through outpatient provider engagement. Intake coordination can include assisting in the identification of both inpatient and outpatient care of detained clients prior to incarceration and assisting detention center health providers in accessing this information. Discharge plan coordination can include referral of clients to appropriate outpatient providers and specialized teams as well as coordination with mental health courts and providing clinical and social history information to these organizations; this will also include identification of potential barriers to engagement and plans for managing these. As needed, referral and transfer to detox and crisis stabilization will be facilitated. Follow up responsibilities would include monitoring engagement of outpatient teams with individuals that have been referred to providers and released into the community and coordination of efforts through the Living Room. The Sobering Center Supervisor will review plans and coordination conducted by the Care Coordinators for completeness and clinical appropriateness. As needed, the Supervisor may be called upon to conduct Care Coordinator duties.

The Sobering Center Supervisor will communicate consistently and effectively with Care Coordinators and other NTBHA staff regarding clients’ progress, barriers, and needs. The Supervisor will be expected to work closely and collaboratively with community mental health agencies and relevant criminal justice personnel such as caseworkers, judges, defense attorneys, prosecutors, and/or forensic psychologists and psychiatrists regarding clients’ progress towards release and engagement in the community. The Supervisor will work to ensure the success of the Sobering Center program.

This position will provide additional skills training, case management, and case monitoring in conjunction with a client’s existing community agency caseworker. Targeting identified individual risk and needs relative to reducing recidivism, re-offending, hospitalization and/or homelessness will be central.

This position may require travel throughout the counties served by NTBHA: Dallas, Ellis, Rockwall, Kaufman, Navarro, and Hunt. Reliable transportation and valid driver’s license and car insurance is required. Will require cellular availability after hours to be available for Care Coordinator staff. Job duties will cover non-traditional work hours, and flexible work hours will be needed to meet program needs. Responsible for adherence to and compliance with NTBHA policies and procedures as well as state and federal regulatory codes. This position will require close working relationships with law enforcement and court personnel.

Qualifications required:

• Bachelor’s degree in psychology, social work, behavioral health, criminal justice, or related field
• Minimum of four years of experience in forensic outpatient mental health working with individuals having severe persistent mental illness and substance use disorders that includes crisis services, or two years of experience with a Master’s degree
• Minimum of two years of experience supervising staff
• Experience in providing psychosocial education, skills training, or teaching, particularly with the target population
• Experience in assessing for substance use disorders including severity and treatment.
• Experience with participating in a treatment team that develops and monitors treatment plans for persons with severe persistent mental illness and substance use disorders
• Knowledge of the Texas criminal justice system in general and the local court systems within the NTBHA service area
• Knowledge of the various community resources and providers within the NTBHA service area including (but not limited to) supportive housing and employment, shelters, food banks, social service agencies, charities, medical and behavioral health providers, and other resources for the indigent population
• Possess and maintain a valid driver’s license. Pass and maintain a clear background record as required for healthcare organization under state and federal contracts.
• Pass additional background checks and training as required for access to law enforcement information systems.

Job duties, responsibilities, and skills:

• Use NTBHA’s approved curriculum and assessments with clients in accordance with their developmental and cognitive abilities as well as their mental health status and symptoms
• Use City of Dallas and criminal justice information systems as required for performance of job duties
• Provide clinical supervision and oversight for Care Coordinators and serve as first-line support to Care Coordinators including all hours of operation for Care Coordinators
• Provide accurate and timely reporting metrics to the Director of Intensive and Forensic Services
• Assist clients while they are incarcerated in accessing appropriate mental health services and facilitate their release to ensure continuity of care
• Monitor the client’s progress and accurately report to NTBHA as well as partner agencies regarding the client’s behavioral health needs in compliance with the client’s rights as well as all relevant State and Federal statutes, local court rules, and NTBHA policies and procedures
• Develop and maintain rapport with criminal justice-involved persons using modalities such as Motivational Interviewing to communicate and relate legal concepts through oral and written means
• Develop and maintain rapport with the various law enforcement, courts, jails, attorneys, and administrative systems involved with incarcerated clients in the NTBHA service area
• Prepare, create, and maintain records, files, documents, reports, and correspondence both within NTBHA and partner agencies and organizations
• Work with other NTBHA employees, members of partner agencies and organizations, as well as the target population and their families in a constructive and efficient fashion
• Duties and projects may be assigned or changed to meet business needs
• Bilingual ability preferred but not required

NTBHA is deeply committed to diversity, equity, and inclusion, both in our hiring practices and in our experiences as employees. We strive to create a mindful and respectful environment and culture that is free of perceived harassment, racism, and discrimination, creating an environment of understanding and compassion for all lived experiences.

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Application Question(s):

• To be considered for this position, please confirm that you have reviewed the posted salary and understand the salary range is firm.
• Do you have a minimum of 4 years' experience in community mental health, working with individuals having severe persistent mental illness and substance use disorders that includes crisis services?
• What type of degree (bachelor's, master's, etc.) and what major(s) have you completed?

Education:

• Master's (Required)

Work Location: One location

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