Shift Lead - Disney Springs

The most delicious decision you'll make is to join our team!! We make magical ice cream to create happiness through moments of wonder. We believe in our culture, an amazing work environment and endless ice cream not to mention competitive benefits and great growth opportunities!

Position Overview: A Salt & Straw Shift Lead will support shop operations & customer service.

Primary Job Responsibilities:

• Leadership of a professional, FUN & positive Team Member and Customer experience

• Foster an environment of constant learning to continue to enhance the Customer experience

• Ensure compliance with safety and sanitation regulations by following and enforcing ServSafe regulations

• Supports the successful completion and implementation of all safety related policies and procedures

• Attends monthly safety meetings to report on shop level safety concerns

• Performs all Team Member job duties including scooping and other tasks to ensure great customer service

• Report Human Resources or Customer incidents to General Manager and Assistant General Manager

The above points should not be considered an all-inclusive description of the job or job duties. Team Members in all positions may be asked to perform other duties when needed, during times of co-workers absence, or to balance workload(s), retail process and/or retail volume changes.

Position Requirements:

• 18 years old or older

• Open availability, Monday - Sunday (including afternoons, evenings, weekends & holidays)

• Previous leadership experience, preferred

Salt and Straw Values

Create The Unbelievable

Show Up Generously

Act With Thoughtful Curiosity

Share Human Kindness

Make It Count

We cant wait to meet you!

Salt & Straw is proud to be an equal opportunity employer of all qualified individuals. We will consider all people - minorities, women, veterans and individuals with disabilities no matter their sexual orientation or gender identity. Salt & Straw will consider giving opportunities to qualified individuals with criminal histories when it aligns with federal, state and local statutes.

In addition, we use E-Verify to verify employee identity and employment eligibility using Form I-9 and to inform employees of their legal rights and protections. More info on E-Verify Participation and Department of Justice, and Immigrant and Employee Rights Section (IER) Right to Work:
https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf
https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf