Service Technician Job at Trinity Health Michigan

Trinity Health Michigan Pontiac, MI 48341

Employment Type:

Full time

Shift:

Day Shift

Description:

Accountability Objectives:

Provide a safe, clean and sanitary environment for patients, visitors and staff. Performs a variety of departmental functions and tasks primarily focused on repetitive cleaning and sanitation following established department and hospital policies; using safe work practices and following state and federal regulatory compliance guidelines.

Coordinates with department Leadership and Logistics Center to meet the needs of the environmental services needs of the organization.

II Position Qualifications:

Minimum Education, Licensure / Certification and Experience Required.

A. Education

High School diploma or GED preferred.

Ability to read and write required

B. Licensure / Certification Not Applicable

C Special Skill / Aptitudes

  • Ability to bend and stoop, push, heavy objects up to 35 lbs.
  • Ability to learn and perform various job related tasks.
  • Ability to work in a health care environment and be sensitive to needs and respect the dignity of patients, visitors and staff.
  • Ability to make decisions for the safety of patients, visitors and staff.
  • Ability to work with others collaboratively within a "team" environment to complete goals and tasks.
  • Ability to modify work plans and priorities to ensure the completion of assignments requested are accomplished to support patient care.
  • Excellent customer service orientation skills necessary in order to deal effectively with various levels of hospital personnel, outside customers and community groups.

D. Experience

Previous experience performing housekeeping activities in clinical environment preferred.

III Duties / Responsibilities:

DUTIES: Performs daily cleaning and disinfecting procedures for discharge, office, clinical, patient and other hospital areas utilizing prescribed techniques, equipment and cleaning chemicals. Must be able to work continuously at a vigorous pace and have physical abilities to dismantle beds, isolettes and cribs. Must have demonstrated ability to perform tasks at a high quality and productivity level. Maintain for overall cleanliness of trash storage rooms, staging areas for trash and compactor area in internal and external areas of the hospital. Returns all housekeeping material to appropriate storeroom, janitor's closet or storage areas. At the end of each shift, return dirty mops, rags and equipment to assigned area. Cleans, disinfects I.V. poles and portable commodes. Demonstrates proper handling and utilization of all cleaning chemicals and use, including dilutions. Patient rooms: Strips and makes beds; restroom cleaning (restroom cleaning procedure); isolation room cleaning procedure, including refreshing curtains; dust & damp mopping of hard surface floors and baseboards; Vacuuming of carpeted areas; high dusting and cleaning of walls, vents, pictures, clocks, furnishings etc.; empty, dispose, clean & reline waste and linen containers; Patient room discharge-cleaning (discharge cleaning procedure); occupied patient room cleaning (occupied patient room cleaning procedure); Spot cleaning of walls, doors and windows; utilizes Xenex and other equipment. Common hospital areas: Restroom cleaning (restroom cleaning procedure); Dust & damp mopping of hard surface floors and baseboards; Vacuuming of carpeted areas; high dusting and cleaning of walls, vents, pictures, clocks, furnishings etc.; empty, dispose, clean & reline waste and linen containers; spot cleaning of walls, doors and windows; cleans stair wells and public areas as requested. Other duties as assigned.

RESPONSIBILITIES: Reports for work on time, appropriately dressed in uniform (including Hospital issued technology) and ready to work in assigned area. Communication Devices: Uses SJMO issued technology, software, passwords to ensure colleague has current access to all systems. IE: Email, Bedtracking All breaks must be taken at assigned time in authorized areas, unless prior approval is given from department supervisor. Remains in assigned work area, unless assigned elsewhere. Must notify assigned supervisor to request permission to leave work area. Meets SJMHS Service Excellence Standards. To perform this job successfully, an individual must be able to perform the competencies/essential functions satisfactorily with or without reasonable accommodation. Disclaimer: The above statements are intended to describe the general nature and level of work being assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of individuals in the job.

Demonstrates and actively promotes an understanding and commitment to the mission of St. Joseph Mercy Oakland through performing behaviors consistent with the Trinity Health Values.

III Duties / Responsibilities:

  • Maintains a working knowledge of applicable Federal, State, and Local laws and regulations, the Trinity Health Organizational Integrity Program, including the Standards of Conduct, Code of Ethics, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors.
  • Supports and conducts one's self in a manner consistent with customer service expectations.

V Dept/Unit Specific:

• Ability to work weekends and holidays following departmental staffing needs.

V Working Conditions:

  • IMPORTANT INFORMATION: This section describes the anticipated typical means of accomplishing the essential functions of the job.
  • Should you be unable to accomplish any function, or to perform it in the manner described, you may request reasonable accommodation pursuant to the Americans with Disabilities Act and the Idaho Human Rights Act.
  • Your request for reasonable accommodation should be accompanied by a description of how you propose to perform the essential function.
  • In a typical day, the colleague may sit for 5%, stand for 65%, and walk for 30% of the day; consistent bending/stooping (75-80% of work time).
  • Position requires ability to navigate Hospital stairwells and tight areas to clean and sanitize environment or equipment.
  • Position requires the use of hands for simple and firm grasping and fine manipulating.
  • Position requires high level of mental concentration to attain established deadlines. Working environment includes frequent interruptions.
  • Has potential for exposure to infectious diseases, hazardous waste and chemicals.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.




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