Employment Type:

Shift:

Description:

ServiceRepresentativepromotesincreasedutilizationofLoyolaservicesbymaintaining acustomerserviceattitudethatreflectsthemission,visionandvaluesofLoyolaMedicine.

Ensureseffectiveclericaloperationsfortheserviceareaandperformsalljobdutiesunder

thehighest customerservicestandardstoexceedcustomerexpectations.

Conveysaprofessionaland positiveimageofLoyolaMedicineduringinteractionswithpatients,families,physicians,staff

members andinternaldepartments.

Essential Job Responsibilities:

1. Greeting patients entering the physician practice.

2. Answering office phones, making appointments.

3. Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance.

4. Assists in checking out patients and assists them with referral processing and scheduling process

5. Collects co-pays and posts charges.

6. Charge entry and patient balance processing.

Minimum Education: Required:

Associates degree ORequivalenttrainingacquiredviaworkexperienceor education

Trainingingeneraladministrative,business,healthcareorrelatedfield

Loyola Medicine Core Values

• Reverence
  We honor the sacredness and dignity of every person.
• Commitment to Those Who are Poor
  We stand with and serve those who are poor, especially those most vulnerable.
• Safety
  We embrace a culture that prevents harm and nurtures a healing, safe environment for all.
• Justice
  We foster right relationships to promote the common good, including sustainability of Earth.
• Stewardship
  We honor our heritage and hold ourselves accountable for the human, financial and natural resources entrusted to our care.
• Integrity
  We are faithful to who we say we are.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.