The purpose of this classification is to coordinate communication between the division and residential and business customers.

• High school diploma, GED, or equivalent supplemented by, specialized courses/training that correlates to satisfactory completion of one (1) year of college education
• Two (2) years of related experience
• Additional years of related education may substitute for years of experience
• Additional years of related experience may substitute for years of education
• Partial years of credit may be granted for every 15 credit hours of education in an unrelated field

• Scheduling and dispatching drivers, work crews, vehicles or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs
• Relaying information such as work orders or other messages to and from work crews, field inspectors, supervisors or emergency personnel
• Using telephones, two-way radios or text messages to contact employees or emergency personnel
• Speaking with supervisors or customers to resolve problems, requests for services or equipment
• Being in charge of communications within company assigned territories
• Keeping and organizing work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information
• Performs related work as assigned

All positions require drug testing and background check before employment and may require a post-job offer physical as stated in Ordinances 21-14(b), 22-13 and 23-16.

• Health and wellness benefits: https://www.lexingtonky.gov/health-and-wellness-benefits
• Paid and unpaid time off benefits: https://www.lexingtonky.gov/index.php/paid-and-unpaid-time-benefits
• Direct Deposit is required of all employees.