Service Coordinator Job at Sudden Service, Inc.

Sudden Service, Inc. West Memphis, AR 72301

Job Responsibilities:


  • Answers phones and assists customers with their needs.
  • Provides administrative support to 5 – 7 Generator Technicians.
  • Ensures all technicians’ time and field service report’s are in by 8:00 AM daily and checked for accuracy.
  • Enters time on spreadsheet to be sent to payroll.
  • Forwards field service reports to accounting along with any changes to time or mileage for invoicing.
  • Checks expenses for accuracy and company guidelines.
  • Schedules monthly preventive maintenance.
  • Schedules any service repairs.
  • Keeps track of all customer checks that come to the branch.
  • Reviews schedules with technicians each morning and afternoon to ensure they know of any changes and scheduled times.
  • Orders any parts needed for jobs from the parts department.
  • Ensures any additional repairs that are turned in are sent to the Service Manager or Service Sales Person for quoting.

Checks all accounts for credit hold or P.O.’s needed before scheduling work


Job Snapshot

Employee Type

Full-Time

Location

West Memphis, AR (Onsite)

Job Type

Admin - Clerical

Experience

Not Specified

Date Posted

05/02/2023

Job ID

3126/2585/16694



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