Service Cashier/Loaner Job at Champion Porsche

Champion Porsche Pompano Beach, FL 33064

Be a Champion.

Champion Porsche, located in Pompano Beach, Florida, has been a family owned and operated Porsche dealership since 1988. Our campus sits on 22-acres and is not only the largest physical Porsche dealership in North America, but also the largest volume Porsche dealer year after year. Our team members, or as we like to refer to as Champion Family members, have all developed valuable skills in their years of employment. Most have been with our Champion Family for numerous years, and some even from the very beginning. Each department (sales, service, & parts) works hand in hand, just as any winning team would, to keep Champion Porsche in the number one spot. We consider each and every team member an important part of what makes Champion Porsche what it is today. Are you ready to join the winning team and “Be a Champion”?

Job Description- Service Cashier/Loaner

  • The Service Cashier/Administrator is responsible for processing payments for work completed or purchase of parts requests, proper reconciliation of repair orders and parts invoices, and the collection of money from Parts and Service transactions in the dealership
  • Inspect every service repair order and/or parts invoice for proper completion and accuracy
  • Reconcile the repair orders by transferring the appropriate information from each repair order hard copy to the soft copies
  • Collect the total retail charges from the customer in cash, check or authorized charge account
  • Provide the customer with the proper change and/or receipt
  • Complete the accounting section of the repair order as directed by the Service Director
  • Update the customer's service history file according to the procedures specific to the department's service history system
  • Deliver to the accounting department all repair orders and parts invoices closed during the business day
  • Control the keys associated with completed repair orders, return keys to the customer/or porter when bills are paid
  • Answer the service department telephone, transfer calls to the people requested or best suited to take the calls, and take written messages when the needed personnel are not available
  • Control and turn into the business office any sublet bills associated with the repair orders
  • Ensure that customer complaints are handled promptly, with genuine concern and according to dealership guidelines
  • Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, it's employees, or customers
  • Perform any other administrative tasks as directed by management
  • Coordinate with valet to have loaner vehicles cleaned inside and out prior to loaning to customers
  • Ensure loaner vehicles are checked in properly for damage and fuel usage.
  • Responsible for ensuring proper documentation requirements are met for all loaner contracts.
  • Escort customers to the vehicle; perform a walk around, cover preexisting damage, and fuel levels.

Job Requirements

  • High school diploma or general education degree (GED)
  • Must be able to work weekends.
  • Exceptional Customer Service skills.
  • Good communication skills.
  • Minimum of 2-3 years Cash handling experience.
  • Automotive experience preferred but not required.
  • Strong Organization skills and ability to follow directions.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Weekly day range:

  • Monday to Friday
  • Rotating weekends

Experience:

  • Cashier: 2 years (Required)

Work Location: One location




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