Summary of Job Scope and Expectations:

• The busser plays a critical role in assisting servers in providing exceptional service to guest. S/He assists with clearing and resetting tables, refilling water, serving tea, and restocking clean plates, silverware, and glassware.
• To ensure the guests feel welcome and taken care of; wow them with exceptional services
• To ensure the smooth turnover of tables, effective clearing and maintenance of tables in a timely manner
  

Essential functions:

• Clear and reset tables according to the standards. Follow Company procedures & standards for setting tables, i.e. placement of silverware, condiments etc.
• Prepare & serve ice-water and hot tea to guests as soon as the party is seated
• Assist servers in serving guest's order as needed
• Remove plates and silverware from table as guests are finished. Maintain proper table manner, be gentle when serving guests
• Notify server when bringing coffee, or other beverages to tables to ensure proper charges
• Assist servers with monitoring tables for guest satisfaction, quality and additional service
• Informs server of any potential guest issues
• Set up work stations, ensuring that all server supplies, including ice bins, are replenished ready for peak periods
• Ensure that all table linen, silverware, glassware and are clean and in good condition; replace as needed and alert management to any damage. Work diligently to avoid breakage and loss
• Make sure that server station, dining room area is kept clean and free of debris at all times; clean up spills promptly for guests anywhere in dining room
• Maintain restroom cleanliness and restocks when necessary. Maintains dining room and building cleanliness by performing light janitorial duties
• Complete all opening, on-going and closing side work
• Maintain constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons). Reports all safety incidents to manager
• Acts with responsibility towards all company property, supplies, and equipment