• Answers routine questions about program services, policies, and procedures.
• Assists visitors and clients in completing a variety of forms or other materials used in the assigned work area.
• Photocopies appropriate information at the request of staff.

• Retrieves information from files in response to request from staff.
• Maintains strict confidentiality/security of files/records.
• May temporarily act as lead worker and oversee the work of other Clerks.
• Maintains and/or schedules appointment calendars for work unit staff.
• Sets up meetings, make travel and training arrangements for staff.
• Maintains adequate inventory of office supplies needed for work unit and orders additional materials and supplies as needed.
• Contacts suppliers and prepares and processes necessary documents or forms.

• Enters information into a database on the personal computer.
• Processes work orders, invoices, and other forms/documents used in the assigned unit.

• Knowledge of the purpose, current issues, projects, organization, policies, and employee responsibilities of the unit to which assigned.
• Knowledge of the formats used for a variety of correspondence and reports.
• Knowledge of general office practices and procedures, including those associated with highly confidential/sensitive information.

• 
  Skill in identifying and maintaining the confidentiality of highly sensitive and important information while using diplomacy, sensitivity and tact.
• Skill in establishing and maintaining effective working relationships with those contacted in the course of work.
• Skill in operating a variety of standard office equipment which may include a photocopier, fax machine, 10 key calculator, typewriter, multi-line telephone, scanner and a personal computer.
• Skill in typing/keyboarding.

• 
  Ability to organize work priorities and meet daily deadlines.
• Ability to maintain confidentiality of information including client information and cases.
• Ability to support a dynamic office environment, with multiple priorities and interdepartmental interaction on a regular basis.
• Ability to understand and follow oral and written instructions which may entail procedural or technical detail.
• Ability to adapt to changing work situations and assignments.
• Ability to use initiative and independent judgment, while at the same time recognizing when it is appropriate to refer matters to the supervisor’s attention.
• Ability to walk, stoop, climb, bend, reach, and lift objects up to 25 pounds.
• Ability to learn job-related material primarily through oral instruction and observation.
• Ability to report to office punctually to provide administrative support for office functions.

Education: Graduation from high school or GED equivalent is required.

o For enrolled Community members without a GED, must obtain a GED. Requires participation in the HR GED Program and successful completion of the Arizona state certified exam in order to continue employment with SRPMIC.

Experience: Typing or keyboarding familiarity is required along with one (1) year of work experience performing a variety of clerical and office support tasks.

o Completion of a high school course or program in Office Practices, General Business, or closely related area may substitute for six (6) months of the required experience.

Equivalency: Any equivalent combination of education and/or experience that would allow the candidate to satisfactorily perform the duties of this position, will be considered.

Underfill Eligibility: An enrolled Community Member whom closely qualifies for the minimum qualifications for a position may be considered for employment under SRPMIC Policy 2-19, Underfill.

• Must be able to demonstrate keyboarding familiarity and skills and may be required to demonstrate proficiency in using computer software. Due to the confidential and sensitive nature of this position, successful completion of an extensive background investigation is required.

• This position may be expected to work evenings, holidays, and weekends as needed and is not subject to a standard work schedule.

Prior to hire as an employee, applicants will be subject to drug and alcohol testing. Will be required to pass a pre-employment background/fingerprint check. Employees are subject to random drug and alcohol testing.

"SRPMIC is an Equal Opportunity/Affirmative Action Employer" Preference will be given to a qualified Community Member, then a qualified Native American and then other qualified candidate.

In order to obtain consideration for Community member/Native American preference, applicant must submit a copy of Tribal Enrollment card or CIB which indicates enrollment in a Federally Recognized Native American Tribe by one of the following methods:

1) attach to application

2) fax (480) 362-5860

3) mail or hand deliver to Human Resources.

Documentation must be received by position closing date. The IHS/BIA Form-4432 is not accepted. Your Tribal ID/CIB must be submitted to HR-Recruitment-Two Waters.

The SRPMIC offers a comprehensive benefit package including medical, dental, vision, life, disability insurance, and a 401(k) retirement plan. In addition employees enjoy vacation and sick leave and 13 paid holidays.