Job Objective :

The Security Lead Officer provides constant field assistance and communication to the Security Supervisor and Director of Safety and Security on the implementation of day-to-day planning, developing, and operation of work activities of the department and its staff.

Duties and Responsibilities:

Non-Essential Duties:

• Other duties as assigned.
  

Knowledge, Skills and Abilities:

Knowledge

• Good knowledge of principles and practices of safety & security management, especially in a hospital setting
• Good knowledge of principles and practices of supervision
• Good knowledge of security monitoring systems
• Knowledge of content and formatting of reports
  

Skills

• Good oral and written communication skills
• Good interpersonal skills
• Maintains writing skills required for compiling reports
  

Abilities

• Ability to use basic computer applications such as Word, Excel and Outlook
• Ability to self-motivate, function as part of a team, exhibit professionalism, trustworthiness and integrity, and treat others with dignity and respect
• Ability to complete multiple tasks in a timely and accurate mariner, with attention to detail
• Ability to assess staffing needs
• Ability to delegate responsibility and achieve results through subordinates
  

AVH Values: All AVH employees will effectively demonstrate these values:

• Patients Come First – We listen actively and communicate with our patients and families, placing safety as a top priority.
• Accountability & Ownership – We fully complete tasks, are transparent, effectively communicate, and recognize that what we do reflects on us.
• Teamwork – We build trusting relationships, promote a sense of community, and are respectful of everyone. Success is about the whole team.
• Integrity & Honesty – We tell the truth at all times, speak up when something is wrong, and do the right thing when no one is looking.
• Excellence – We take pride in our work, are goal-oriented, and on a never-ending quest for top tier quality.
• Initiative & Innovation – Our can-do attitudes, creativity, and resourcefulness empower us to improve the patient’s experience, solve our own problems, make timely decisions, and look for opportunities to add value.

AVH Conduct/Compliance Expectations :

• Ability to adhere with AVH Absenteeism and Tardiness Policy
• Ability to adhere with AVH Leaves of Absence Policy
• Ability to adhere with AVH Paid Time Off (PTO) Policy
• Ability to adhere with AVH Recording of Hours Worked Policy
• Ability to adhere to the department dress code
• Ability to organize work and establish priorities
• Ability to expand on own initiative in performance of duties
• Skill and ability to follow the telephone etiquette/standards
• Conforms to AVH Standards of Excellence
• Ability to function effectively under pressure and meet time parameters
• Ability to communicate effectively while maintaining good working relationships with co-workers, managers and other hospital staff
• Ability to adhere to the normal standards of courtesy and conduct as defined under the rules of hospitality at AVH
• Ability to maintain the confidentiality of patient, hospital and department information
• Ability to adhere to safety rules and regulations
• Safely and effectively uses all equipment necessary to carry out duties
• Ability to interpret and function under hospital and department policies and procedures
• Conforms with required and appropriate Joint Commission requirements
• Conforms with and supports hospital quality assurance and improvement guidelines
• Ability to participate effectively in department and hospital staff education
• Display a willingness to work as a team player
• Ability to give and support the highest level of patient/customer satisfaction at all times
• Supports and adheres to the values and mission statement established by the AVH Board of Directors
• Ability to demonstrate knowledge and understanding of the Compliance & Integrity Program and its established policies.
• Ability to follow the Code of Conduct

Physical Requirements and Working Conditions:

• Work performed in a combination of the interior of a hospital building and outdoors under potentially stressful and emotional conditions.
• Stand or walk or sit or a combination thereof for 8 hours.
• Able to lift 50 lbs.
• Able to move vigorously as needed.
• Able to grip with both hands.
• Able to bend and reach without limitations.
  

A detailed description of the physical requirements of this job is maintained in the Employee Health Department.

NOTE: THE ABOVE STATEMENTS ARE INTENDED TO DESCRIBE THE GENERAL NATURE AND LEVEL OF WORK PERFORMED BY PEOPLE ASSIGNED TO THIS JOB. THIS DOCUMENT IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, SKILLS, AND WORKING CONDITIONS FOR THE PERSONNEL SO CLASSIFIED.

Education and Experience:

Education

• Nonviolent Crisis Intervention 8-hour course from the Crisis Prevention Institute (CPI) within 90 days of hire/promotion and recertification annually
  

Experience

• A minimum of 2 years hospital security or related experience
  

Required Licensure and/or Certifications:

• Possession of a valid California driver's license
• Current California Guard Card
• Valid First Aid and/or CPR card maintained at all times
• Certified Healthcare Security Officer (CHSO) designation from the International Association for Healthcare Security and Safety (IAHSS) within 30 days of hire/promotion
• Certified Advanced Healthcare Security Officer (CAHSO) designation from IAHSS within 60 days of hire/promotion
• Certified Healthcare Safety Security Supervisor (CHSSS designation from IAHSS within 90 days of hire/promotion
• Health Stream coursework, within 60 days of hire/promotion, on:
• Workplace Violence
• National Incident Management System (NIMS)
• Emergency Management