ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Serve in a customer-service, advisory role assisting MPH students by answering a high number of student emails and phone calls in a professional and timely manner.

• Manage the gate courses in Canvas by providing students with feedback on portfolio items and the MPH competency exam.

• Work collaboratively with the Program Director, Gate Coordinator II, Director of Practicum, Residential and Online Faculty, and Department Staff for MPH program assessment and student learning outcomes.

• Assist the Gate Coordinator II with:

  • Monitoring portfolio and gate requirements for MPH students

  • Supporting the gate system, course creation, and maintenance for over 700 MPH students

  • Developing and implementing academic success plans for MPH students

  • Mentoring MPH students related to their academic and professional success

  • Gathering outcome date for inclusion in appropriate accreditation reports

  • Supporting the accreditation processes with various tasks, as assigned, along with the Public & Community Health departmental committees

  • Guiding accreditation processes, under the direction of the Program Director

  • Attending departmental meetings and other assigned committee meetings

  • Participating in the student retention and recruitment committee, including policy implementation

  • Participating in the admissions process, which may include open houses, webinars, orientations, interviewing, and communicating with prospective and/or accepted students, as required

  • Attending university training and professional conferences, as needed

• Compile data and generate reports using accredited templates, to assist with creating, identifying, and responding to new opportunities for innovative projects and partnerships.

• Adhere to HIPAA and FERPA regulations, including privacy standards

QUALIFICATIONS AND CREDENTIALS

Education and Experience

Minimum Qualifications:

• BS or BA Degree, with a concentration in Public Health or a closely related field

• 1 – 2 years of work experience in a related field or similar job responsibilities

Preferred Qualifications:

• BS or BA Degree in Public Health or a health-related field

• Master’s degree in Public health or a health-related field

• 1 – 2 years of work experience in higher education is preferred but not required

• CHES/MCHES, or CPH certification is preferred but not required

ABILITIES AND COMPETENCIES ESSENTIAL TO THE FUNCTION OF THE JOB

Communication, Comprehension, and Problem-Solving Skills

• Excellent written and verbal communication skills, in order to convey messages clearly, articulately, concisely, and professionally

• Ability to multi-task while paying close attention to detail

• Highly organized, intuitive thinker with the ability to apply critical reasoning in order to efficiently accomplish job tasksresponsibilities

• Good problem-solving and reasoning skills

• Experience with analyzing information and events

• Excellent computer skills and proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Outlook (email and calendar management)

• Possess public communication skills that allow the professional representation of Liberty University to a variety of business and community customers and associates.

Physical and Sensory Abilities

• Occasionally required to travel to local and campus locations.

• Frequently required to sit for extended periods to perform deskwork or type on a keyboard.

• Regularly required to hear and speak in order to effectively communicate orally.

• Occasionally required to stand, walk, and climb stairs to move about the building.

• Handle materials, reach overhead, kneel or stoop in order to conduct business.

• Regularly lift 10 or fewer pounds.

WORKING CONDITIONS

Work Environment

The working environment in which one will typically perform the essential functions of this position is a climate-controlled office setting. It is well lighted and the noise level is moderate.

Driving Requirements

Use of one’s personal vehicle (or LU vehicles) is required for travel in the performance of the essential functions of this position. Proof of a valid Virginia driver’s license, an acceptable DMV record, and liability insurance is required.