Summary: The primary function of this position is to schedule patients for and verify payment of outpatient surgery services.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Interact with physician offices and patients in a timely courteous manner
• Schedule patients for surgery
• Regulates schedule according to procedure and physician time and staffing requirements
• Pre-register scheduled patients, obtaining correct demographic information
• Obtain information from physician office and patient to verify insurance and demographics
• Inform physician office and patient of necessary preparation steps for the services
• Verify the medical necessity of scheduled tests for Medicare patients
• Verifies insurance benefits, eligibility, and pre-determination requirements for all scheduled patients
• Coordinates with the physician’s office when a required pre-determination has not been obtained
• Contacts patient in advance, notifies of estimated liability and payment options
• Utilize patient financial system and other computer systems to access and update surgery schedules, patient information for registration and up-front patient responsibility
• Assists and backs up other business office positions as needed
• Answers telephone, questions, and returns calls in a courteous timely manner
• Performs additional duties as assigned or requested

Education/Experience:

• High school diploma or GED certificate
• Minimum of 1 year surgery center/hospital/medical office scheduling experience required
• Minimum of 1 year customer service required
• A good understanding of medical terminology required

Grandview Endoscopy Center is an outpatient endoscopy facility which is located in the Grandview Physicians Plaza at Grandview Medical Center in Birmingham, AL. There are 16 pre/post procedural beds and four state-of-the-art endoscopic procedure rooms. The Center will provide therapeutic and diagnostic services of various diseases involving the gastrointestinal tract, especially colon cancer screenings, in a personalized and caring environment. Grandview Endoscopy Center anticipates Accreditation Association for Ambulatory Health Care (AAAHC) accreditation CMS Certification, following surveys in late Summer / early Fall of 2019.

Grandview Medical Center provides equal employment opportunity to all employees and applicants for employment regardless of any individual’s race, color, religion, sex, sexual orientation, gender identity, national origin, age, citizenship, military status, disability, genetic information or any other protected class status in accordance with applicable federal, state, and local laws.

Education

• High School or better