Serves customers by diagnosing, troubleshooting and resolving issues. This is a customer facing position in which you will help the customer through our check in process as well as a sales position for an all-inclusive tech repair and solutions program.

Tasks and Responsibilities:
– Utilize sales tactics to promote our tech protection program
– Diagnose and troubleshoot devices
– Provide recommendations for problem resolution
– Explain complex technical issues to customers in a non-technical, simple to understand manner
– Provide repair and replacement estimates to customers
– Ensure that all repairs meet or exceed uBreakiFix quality standards
– Greet customers in a friendly manner and maintain a positive work environment
– Answer phone calls with a professional, courteous and friendly demeanor
– Ensure that customers have an enjoyable experience by providing superior customer service and exceeding customer expectations
– Utilize the point of sale system to maintain an accurate record of customer information and a real-time status of each repair
– Maintain the cleanliness and professional appearance of the store
Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of – personnel so classified, and they may change at any time.
UBREAKIFIX is an equal opportunity employer M/F/D/V

Qualifications
- Outstanding customer service skills

- Sales experience

- Excellent technical, problem solving, and analytical skills

- Exceptional organizational and time management skills

- Strong written and oral communication skills

- Team skills

- Practiced self-discipline, can manage one's self and stay on task

- Ability to work flexible hours, including weekends and holidays

- High school diploma or GED

- Must be able to pass a Criminal and Driving background check as well as Drug screening- Must be at least 18 years old and have a current valid Driver's License

- Must have reliable transportation to and from work

Compensation
- Starting pay $14-$16/hour

-Commission: Top sellers make 50k+

- Guaranteed 32 hours a week

- Paid training

- All tools and equipment provided

Job Type: Full-time

Pay: $13.00 - $16.00 per hour

Benefits:

• Employee discount

Schedule:

• 8 hour shift

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• Noblesville, IN 46060: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• Sales: 1 year (Required)
• Time management: 1 year (Required)

License/Certification:

• Driver's License (Required)

Work Location: One location

Please Note :
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