Responsibilities:
The goal of the role is to assist our staff and customers to create appointments to drive business into the dealership. This will involve numerous phone calls, emails and/or IMs to follow-up throughout the day. Organizational skills are a must.

• Communicates effectively with Internet customers and prospects according to their preferred method of communication, whether by phone, by email or in person.
• Has thorough knowledge of all dealership products and services.
• Directs customers to product information resources, including those available on the Internet.
• Checks email frequently and responds to inquiries in a proactive, timely manner.
• Maintains an ongoing customer database to capture repeat business.
• Keeps abreast of new products, features, accessories etc., and their benefits to customers.
• Maintains a professional appearance and workspace at all times
• Manage customer complaints or issues with professionalism
• Schedules first service appointment.

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• Conduct pre-photo inspection of vehicles to ensuring that it meets dealerships reconditioning standards
• Photographing all new and used vehicles to appear online for consumer
• Works with General Manager to update the website frequently to attract new and repeat visitors, ensuring proper upload of photos and appearance online

Qualifications:

• Excellent verbal and written communication and interpersonal skills
• Able to prioritize duties and multi-task under pressure
• Energy, enthusiasm, and a positive attitude
• Self-motivated, organized, and detail oriented
• Understands and complies with federal, state, and local regulations
• Automotive knowledge is preferred; will train the right candidate

About Our Company:

Putnam Ford, Inc. is a family owned and operated Ford dealership. With four generations of commitment to Connecticut's Quiet Corner communities of Windham County, we are dedicated to providing our customers with an exceptional sales and service experience that exceeds expectations. We offer opportunities for learning, training, and career growth - and provide competitive compensation, along with numerous benefits. Putnam Ford, Inc. is an Equal Opportunity Employer.

Benefits:

• Full-time position
• Competitive compensation with performance incentives
• Medical/Dental/Vision Insurance
• Short-Term, Long-Term, and Life Insurance
• Paid Time Off (PTO) & Sick Days
• 401(k) with employer match
• Employee discount

Schedule: Monday to Friday

License/Certification: Valid Driver's License (REQUIRED)

Job Type: Full-time

Pay: From $40,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Putnam, CT 06260: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Sales BDC: 2 years (Required)
• Automotive Dealership: 2 years (Required)

Work Location: In person

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